Top Tech Jobs & Startup Jobs in Sacramento, CA

Develop and architect scalable iOS applications used by millions of customers. Lead mobile engineering practices involving clean architecture, dependency injection, performance optimization, testing, reliability monitoring, and maintainable code. Collaborate with Product, Design, and Engineering teams to deliver features, stay current with iOS technologies, and promote technical excellence across the iOS engineering community.

Leads architecture, automation, reliability, and evolution of secure cloud platforms supporting federal systems. Owns Infrastructure-as-Code, CI/CD, observability, incident response, disaster recovery, and platform standards. Partners across engineering, security, architecture, and product teams; evaluates technologies, leads technical decisions, and mentors engineers. Requires deep DevOps, infrastructure, Kubernetes, Terraform, cloud, scripting, and production troubleshooting expertise, along with technical leadership and ability to obtain Public Trust clearance.

Lead QA execution for a health tech platform across web, mobile, APIs, backend services, data pipelines, and AI/ML products. Develop automated test suites, coordinate manual and automated testing, validate data quality, support CI/CD integration, track defects and coverage, conduct regression and performance testing, mentor QA staff, and ensure HIPAA and healthcare compliance.

Lead the design of research-aligned instructional content and digital learning experiences. Serve as a learning science and instructional design subject matter expert, mentor teams, guide best practices, collaborate with product, research, and engineering, and drive innovation and continuous improvement through data and feedback. Represent learning design externally through advisory committees and industry convenings while supporting corporate communications and product marketing.

Provides remote customer assistance through email, phone, chat, and other channels. Responsibilities include answering inquiries, troubleshooting product and account issues, documenting interactions, escalating complex cases, sharing recurring feedback with internal teams, and meeting service-quality and response-time expectations.

Lead HighLevel’s Customer Escalations function, managing and developing a team handling complex customer issues. Personally resolve sensitive escalations, coordinate cross-functional solutions, establish scalable processes, and identify recurring friction. Use customer insights, data, automation, and operational improvements to enhance customer outcomes, prevent repeat issues, and improve the broader customer journey across Support, Success, Product, Engineering, Billing, and RevOps.

Own Support Operations across systems, processes, reporting, and strategic initiatives. Administer and optimize Salesforce, Intercom, and Jira; build integrations, workflows, dashboards, automations, and KPI reporting. Partner with Support leadership and Revenue Operations to improve data quality, customer handoffs, change management, and operational scalability. The role requires cross-functional project management, technical aptitude, documentation, and proactive analysis of support trends and performance gaps.

Leads the engineering organization, sets technical strategy, oversees managers, and guides architecture, reliability, security, scalability, CI/CD, and QA. Partners with Product, Design, AI, and Analytics leaders to deliver production-grade software and represent Engineering to executives, customers, partners, and investors. The role also owns recruiting, career development, headcount, vendors, cloud spend, compliance, and organizational processes while remaining hands-on when needed.

Leads enterprise network deployment and switch refresh projects across data centers and remote offices. Designs and implements routing, switching, SDA, spine-leaf, VXLAN, and LISP solutions; troubleshoots complex network issues; and develops deployment strategies, documentation, and configurations. Mentors engineers, collaborates with project teams and clients, researches networking technologies, and supports infrastructure modernization.

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.