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Top Customer Success Jobs in Rochester, NY

920+ Job Results
16 Days Ago
Rochester, NY
Remote
100 Employees
1-3 Years of Experience
100 Employees
1-3 Years of Experience
Healthtech • Biotech • Pharmaceutical
The Quality Specialist ensures effective implementation and maintenance of Lightship's quality management system. Responsibilities include managing eDMS and QMS, supporting training needs, preparing for audits, and contributing to quality-related processes and documentation while collaborating cross-functionally. The role requires strong communication skills and knowledge of ICH/GCP regulations.
Top Benefits:
401-K Matching
Commuter Benefits
Company Outings
+29 More
16 Days Ago
Rochester, NY
Remote
20 Employees
1-3 Years of Experience
20 Employees
1-3 Years of Experience
Healthtech
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
16 Days Ago
Rochester, NY
Remote
63 Employees
5-7 Years of Experience
63 Employees
5-7 Years of Experience
Internet of Things • Robotics • Software
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
16 Days Ago
Rochester, NY
Remote
37 Employees
120K-180K Annually
5-7 Years of Experience
37 Employees
120K-180K Annually
5-7 Years of Experience
Information Technology
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
17 Days Ago
Rochester, NY
Remote
16,557 Employees
41K-93K Annually
1-3 Years of Experience
16,557 Employees
41K-93K Annually
1-3 Years of Experience
Healthtech • Biotech • Pharmaceutical
The Commercial Compliance Specialist will support North America commercial business initiatives, focusing on compliance through field ride-alongs, policy development, compliance training, and conducting risk assessments. Approximately 80% of the role involves executing field ride-alongs to identify compliance risks and trends, while the other 20% focuses on compliance guidance and policy enhancement.
17 Days Ago
Rochester, NY
Remote
245 Employees
160K-175K Annually
7+ Years of Experience
245 Employees
160K-175K Annually
7+ Years of Experience
Healthtech • Software
The Principal of Customer Solutions at Elation Health will enhance client relationships, analyze usage data for product improvement, drive strategic planning for business growth, and engage cross-functionally to ensure client satisfaction while identifying upsell opportunities.
17 Days Ago
Rochester, NY
Remote
10,128 Employees
1-3 Years of Experience
10,128 Employees
1-3 Years of Experience
eCommerce • Food • Logistics • Other • Software
This role is part of an exclusive Private Job Board for referred candidates. It allows individuals to showcase their talents and be considered for future opportunities while receiving personalized recommendations and access to company updates.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+40 More
17 Days Ago
Rochester, NY
Remote
500 Employees
3-5 Years of Experience
500 Employees
3-5 Years of Experience
AdTech • Marketing Tech • Social Media • Software
The Customer Success Manager at SOCi will build long-term relationships with customers, manage their account needs, mitigate churn risk, and promote product adoption. This role will require collaboration with various teams to ensure customer satisfaction and achieve retention goals.
Top Benefits:
401-K
401-K Matching
Company Equity
+27 More
17 Days Ago
Rochester, NY
Remote
327 Employees
3-5 Years of Experience
327 Employees
3-5 Years of Experience
Software
As a Customer Success Manager, you'll support data science teams in adopting Posit's professional products, drive retention, manage renewals, partner with sales for account expansions, and advocate for customers within the organization. You'll also educate users and keep them engaged with the product suite.
Top Benefits:
401-K
401-K Matching
Company Equity
+22 More
17 Days Ago
Rochester, NY
Remote
700 Employees
1-3 Years of Experience
700 Employees
1-3 Years of Experience
Cloud • Security • Cybersecurity
As a Procurement Specialist, you will review and process purchase requests and orders, negotiate contracts with vendors, and collaborate with internal teams such as IT and finance. Your role will focus on ensuring compliance with company policies and identifying cost-saving opportunities through vendor analysis.
Top Benefits:
401-K
401-K Matching
Company Equity
+21 More
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