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Top Customer Success Jobs in Rochester, NY

939+ Job Results
8 Days Ago
Rochester, NY
Remote
32 Employees
3-5 Years of Experience
32 Employees
3-5 Years of Experience
Software • Business Intelligence
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
8 Days Ago
Rochester, NY
Remote
106 Employees
120K-160K Annually
1-3 Years of Experience
106 Employees
120K-160K Annually
1-3 Years of Experience
Healthtech
The Customer Integration and Support Manager will implement client configurations, lead installations of BioHub, support SDK integrations, provide daily integration support, manage projects, and collaborate with sales and product teams for better service delivery and product improvements.
8 Days Ago
Rochester, NY
Remote
619 Employees
3-5 Years of Experience
619 Employees
3-5 Years of Experience
HR Tech
Onboarding Success Managers at Oyster are responsible for delivering exceptional customer and team member onboarding experiences. They work closely with customers and team members to guide them through the onboarding process, provide support, and ensure a seamless experience.
8 Days Ago
Rochester, NY
Remote
72K-85K Annually
7+ Years of Experience
72K-85K Annually
7+ Years of Experience
Healthtech
The Senior Platform Specialist manages and resolves complex issues related to athenaOne applications, collaborates with users and IT teams, leads project planning, maintains platform standards, and trains staff on functionality. They ensure timely issue resolution and oversee projects to support healthcare operations.
8 Days Ago
Rochester, NY
Remote
35 Employees
1-3 Years of Experience
35 Employees
1-3 Years of Experience
HR Tech
The Blaster role involves providing blasting services at customer sites, conducting field tests for explosives, interpreting drill patterns, arranging detonations, and ensuring safety protocols are followed. Responsibilities include coordinating with personnel, completing necessary paperwork, and complying with safety regulations and policies.
8 Days Ago
Rochester, NY
Remote
218 Employees
70K-70K Annually
5-7 Years of Experience
218 Employees
70K-70K Annually
5-7 Years of Experience
Fintech
As a Participant Support Specialist, you'll support Spanish-speaking customers by providing tier 2 educational and technical assistance. You'll manage inquiries via phone and email, troubleshoot technical issues, maintain product tools, and collaborate with various departments to ensure customer satisfaction.
Top Benefits:
401-K
Health Insurance
Free Snacks and Drinks
8 Days Ago
Rochester, NY
300 Employees
3-5 Years of Experience
300 Employees
3-5 Years of Experience
Cloud • Mobile • Software
As a Customer Success Manager, you will support customers with BuildOps software through various communication methods, ensure customer satisfaction, troubleshoot issues, document feedback, and collaborate with the internal team while also traveling to customer sites for implementations.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+59 More
8 Days Ago
Rochester, NY
Remote
84 Employees
1-3 Years of Experience
84 Employees
1-3 Years of Experience
Other
The Marketplace Specialist is responsible for expanding Canibuild’s marketplace presence in the US by driving new sales, enhancing client satisfaction, and optimizing marketplace services. This role involves building client relationships, using data analytics for performance insights, delivering presentations, and adapting strategies based on market trends.
8 Days Ago
Rochester, NY
Remote
156 Employees
1-3 Years of Experience
156 Employees
1-3 Years of Experience
Real Estate • Software
As an L2 Support Representative, you will enhance customer satisfaction by resolving escalated tickets, assisting the L1 support team, and providing expert assistance on property management platforms. Responsibilities include monitoring support channels, developing documentation, and measuring support trends to ensure exceptional customer experiences.
8 Days Ago
Rochester, NY
Remote
280 Employees
5-7 Years of Experience
280 Employees
5-7 Years of Experience
Healthtech
The Client Success Manager is responsible for managing client relationships, enhancing client satisfaction, and driving organic growth through effective communication and strategic planning. They will serve as the primary liaison between clients and RxSense, ensuring clients' business objectives are met while also advocating for them within the company. Responsibilities include relationship development, contract management, and execution of strategic account plans.
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