Top Tech Jobs & Startup Jobs in Rochester, NY

Serve as Riot's primary electrical technical authority for hyperscale data centers: own electrical design standards and Basis of Design, review and approve designs and studies (arc flash, short circuit, coordination), define requirements for UPS/generators/switchgear, manage consultants and vendors, support commissioning and constructability, drive risk mitigation and continuous improvement, and provide executive summaries of technical decisions.

Lead global sales operations transformation by embedding AI-enabled reporting and CRM improvements, building analytics infrastructure, streamlining data flows, designing operating rhythms and governance, and delivering scalable, process-driven commercial insights to senior leaders to boost go-to-market performance.

Own and build Hebbia's APAC sales presence from Singapore: manage full enterprise sales cycles, develop relationships with institutional investors, shape regional GTM strategy, represent the product at events, and hire a regional team.

Lead development of an insight-driven CX QA program—design rubrics, configure AI-QA tools, build automation, analyze conversation data, surface root causes, produce actionable reports, and partner with operations, BPOs, and enablement to improve agent performance and customer experience.

Lead editorial strategy and the company blog to drive top-of-funnel growth. Pitch, write, and edit product-focused content; build and manage an editorial roadmap and calendar; collaborate with Product Marketing, Growth, and Product teams; optimize content for search and AI/LLM answers (GEO); coordinate contributors and approvals; use performance data to inform and optimize content.

Sell Qualtrics XM to Financial Services clients, drive net-new revenue and account expansion, manage full sales cycle from prospecting to close, build territory plans and forecasts, and engage C-suite and senior stakeholders while meeting quota and developing sales skills.

Own end-to-end renewals for a portfolio of SaaS customers: develop renewal strategies, prepare proposals and pricing, lead commercial negotiations, mitigate churn risk, forecast and maintain renewal pipeline, and collaborate with Sales, Customer Success, Finance, Legal, and Product to drive on-time renewals and uncover expansion opportunities.

Trusted technical advisor for U.S. government customers driving GitLab adoption. Lead pre-sales technical evaluations, POCs/POVs, demos, workshops, and tender support. Collaborate with sales, create customer success plans, run value stream assessments, mentor peers, and channel customer feedback to Product, Sales, and Marketing to ensure successful deployment and adoption.

Own lifecycle communications strategy for prospects, build and optimize automated email journeys, execute campaigns end-to-end (copy, segmentation, QA, testing, launch), collaborate cross-functionally, use data to drive improvements in engagement and funnel progression, and act as the email marketing SME for best practices and deliverability.

Support in-house litigation counsel by intake and tracking of new matters, maintaining litigation records, coordinating discovery and internal investigations, liaising with outside counsel, generating litigation reports, and improving litigation workflows and tracking tools.

Architect and govern Azure-based off-platform services and integrations. Define integration patterns, APIs, event-driven systems, multi-tenant SaaS standards, and AI-first guardrails. Provide technical leadership, mentor teams, and align platform architecture with product strategy to scale secure, extensible enterprise integrations.

Own and grow a portfolio of strategic enterprise accounts by driving renewals, expansion, executive engagement, and long-term account plans. Build ROI-based business cases, lead complex negotiations, deliver executive reviews, align cross-functional teams, mentor junior staff, and represent Fusion at customer and industry events to protect and expand recurring revenue.

Lead go-to-market strategy for Third Party Risk Management (TPRM) and Operational Risk Management (ORM) products. Own positioning, messaging, pricing, analyst relations, competitive intelligence, and market opportunity analysis. Partner cross-functionally with product, sales, marketing, and executive teams to drive launches and articulate long-term strategic direction.

Lead enterprise and hybrid cloud architecture strategy and governance. Define reference architectures, hybrid cloud roadmaps, and guardrails. Guide Nutanix private cloud integration, evaluate Azure/AWS/GCP services, enable self-service platforms, mentor architects and engineers, and support executive decision-making to deliver secure, resilient, and scalable platform solutions.

Manage corporate compliance and transactional needs for multinational entity portfolios. Serve as primary client contact, coordinate with internal fulfillment teams via Salesforce CRM, research jurisdictional filing requirements, oversee annual compliance and ad hoc transactions, provide status updates, mentor junior staff, and maintain accurate company records in entity management systems.

Process agent resignations, handle and review physical mail, create and print checks, prepare certified USPS notifications, manage internal inboxes and state websites, use Company Records, Order Fulfillment, Salesforce and Outlook, support automated processes, cross-train on compliance-related functions, and prioritize accuracy and deadlines in a high-volume environment.