Top Tech Jobs & Startup Jobs in Rochester, NY

Manages operations supervisors and field teams, ensuring policies, forecasts, performance reviews, staffing, reporting, customer communication, safety, and process improvements are effectively executed. The role oversees operational performance, supports hiring and employee development, addresses customer complaints, reviews financial and production data, and represents the company to utility clients and their customers. Work begins at a local office and involves managing line-locate technicians in damage prevention services.

Manages and grows agricultural customer accounts by selling equipment, parts, service, and technology solutions. Responsibilities include farm visits, field demonstrations, equipment recommendations, trade-in evaluations, CRM maintenance, pipeline management, financing and warranty discussions, and coordination with internal service, parts, technology, and sales teams. The role requires relationship-driven consultative selling, daily travel to customer locations, market awareness, and a valid driver’s license.

Analyzes sales, distribution, pricing, profitability, and operational data to identify growth and efficiency opportunities. Develops KPIs, dashboards, scorecards, forecasts, and executive reports; evaluates sales and marketing performance; supports planning, budgeting, inventory management, and process improvement. Ensures data integrity, improves reporting capabilities, and translates complex findings into actionable recommendations while partnering cross-functionally with leadership, suppliers, sales, marketing, operations, finance, and IT.

Build end-to-end web features, automate operational workflows, create internal tools and integrations (Airbnb, Stripe, Twilio, OpenAI), deploy AI-powered capabilities, and scale a reliable platform while working closely with founders and operations.

Manage accounts receivable and credit/collections activities: make daily collection calls, post payments, process credits, reconcile accounts, perform credit reviews, journalize ledgers, and respond to customer inquiries. Support month-end close and generate reports; focus on resolving payment discrepancies and maintaining accurate account records.

The Metals Analyst conducts instrumental analysis of environmental samples using various technologies, prepares standards, troubleshoots systems, maintains documentation, and ensures quality control in a laboratory environment.

The Sales and Marketing Specialist will identify new sales opportunities, build strong client relationships, deliver marketing solutions, and help brands grow through multi-media strategies.

Perform configuration, maintenance, and incident/change support for enterprise network security devices (firewalls, IPS, web filtering, SSL-VPN). Create test plans, evaluate COTS solutions, document troubleshooting/restoral, and train staff. Replace and manage multi-vendor firewalls and resolve ticket-queue incidents.

Provide front-office support for the Rochester academy: answer phones, greet visitors, manage attendance and transportation requests, assign substitutes, handle mail and packages, maintain files and supplies, perform announcements and student dismissal, and carry out routine office duties.

Manage a Rochester territory to drive inquiry generation and enrollments for online programs. Build partnerships, deliver presentations and counseling, execute event plans, and support prospective students through the admissions process while meeting ambitious remote sales targets.