Top Tech Jobs & Startup Jobs in Rochester, NY

Partner with account executives through the sales cycle to validate data, build and present quantitative analyses and demos, scope technical requirements, perform data validation with SQL/spreadsheets/BI tools, and hand off documentation to customer success and product teams.

Lead and scale AI-enabled product lines end-to-end: own vision, release cadence, go-to-market timing, and outcomes. Drive market sensing, customer research, competitive analysis, and early sales. Coordinate with engineering, marketing, and sales, use AI tools to prototype and validate, and track post-sale adoption and value realization. Manage multiple product pipelines in parallel and deliver timely launches while securing necessary resources.

Build and maintain internal developer platforms, tooling, and automation to improve engineering productivity. Implement AI-powered tooling and LLM/agent-driven workflows, create service catalogs and self-service infrastructure, partner with engineering teams to improve reliability, and reduce operational overhead through automation and improved developer experience.

Design, develop, publish, and maintain interactive eLearning and microlearning content in Adobe Learning Manager. Administer LMS programs, manage course versioning and reporting, create multimedia assets and assessments, collaborate with SMEs and trainers, and research emergent learning technologies to improve learner engagement and compliance.

The Principal Engineer will lead the design and delivery of core platform capabilities, focusing on scalable systems, AI application, and mentoring engineers while driving architectural decisions and improving operational systems.

Lead analysis, design, and implementation of business processes to improve ERP-driven operations. Identify inefficiencies, model current/future processes, collaborate with IT/HR/Finance/Operations, test ERP changes, deliver training, maintain SOX reporting, resolve help desk tickets, and drive continuous process improvement.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Build and maintain strategic, trust-based partnerships with Southern Baptist churches to increase prayer, generosity, and missionary sending. Create customized engagement plans, connect churches to missionaries and initiatives, manage CRM and communications, track outcomes, travel frequently for relationship-building, and collaborate with internal teams to mobilize resources for global missions.

Support Customer Success and Business Development by managing partner relationships, driving adoption and growth, coordinating projects, delivering trainings and demos, monitoring KPIs, resolving escalations, and maintaining documentation in Salesforce to ensure partner satisfaction and operational excellence.

Manage the New York office databank and business matching services, recruit buyers and exhibitors, drive buyer/supplier engagement, track KPIs, research market trends, handle IT and budgetary matters, support projects and outreach, and undertake ad-hoc assignments from the Director.