Top Tech Jobs & Startup Jobs in Rochester, NY

Serve as front-line technical support for developers: debug and ship scoped fixes, improve automation and AI support, create guides, advocate customer needs, and scale support processes to reduce recurring tickets.

3-month contract Frontend Engineer to build client-facing UIs and integrations for cybersecurity use cases. Collaborate with product, design, and engineering to deliver secure, performant, scalable features, maintain component libraries and automated tests. Remote (GMT+8) role focused on TypeScript and modern web tooling.

Design, architect, test, and demonstrate Windchill and ThingWorx solutions for DoD customers. Translate business requirements into technical/process solutions, support integrations, perform testing and debugging, develop documentation, provide end-user training, and collaborate with cross-functional teams and PTC support to deliver PLM/ThingWorx implementations.

Own major backend feature verticals (voice/chat, billing/payments, communications, service-provider workflows, auth/permissions). Drive architecture, design, implementation, testing, and production delivery while modeling data for access patterns and integrating payment processors and multi-channel communication.

Lead Lean transformation initiatives and AI coordination to enhance process excellence across multiple business functions, coaching teams and ensuring integration with operational standards.

Own and grow a B2B book of business across office, print, packaging and adjacent verticals. Close new deals, manage key accounts, operate outbound tools (Apollo.io), use AI tools to scale personalized outreach, track metrics, and hit revenue targets while collaborating with sales leadership.

Run outbound SMS and email outreach, manage inbound patient conversations, maintain data hygiene and compliance, track performance and conversions, and collaborate with Growth, Ops, Marketing, and Support to optimize lifecycle flows and testing.

Support and grow Wondy’s social media across LinkedIn, Instagram, Twitter, and other platforms. Create and schedule engaging content, monitor performance metrics, interact with followers, and provide insights. Collaborate with founders, propose trends-driven ideas, and use tools like Framer and HubSpot to streamline workflows and analytics.

Manage and grow strategic insurance and marketing partner relationships to retain and expand revenue. Negotiate performance-based deals, launch and optimize funnels, analyze performance with BI tools, lead executive communications, resolve product/data issues, and create scalable client success playbooks.

Own end-to-end accounts receivable including invoicing, collections, cash application, credit adjustments, AR analysis, month-end close, audit support, and NetSuite/SuiteBilling system management to improve cash flow and compliance in a remote SaaS environment.