Top Tech Jobs & Startup Jobs in Rochester, NY

Outbound-focused Marketing Development Representative responsible for prospecting target accounts via email, phone, LinkedIn, and video; researching accounts and stakeholders; personalizing outreach; booking qualified meetings for Account Executives; maintaining CRM data (HubSpot); tracking activity against goals; and surfacing buyer insights to Sales and Marketing.

Lead global brand, content and external communications to strengthen Versaterm's market position. Oversee media and analyst relations, executive visibility, product launches, crisis management, content strategy, creative direction, and cross-functional alignment. Build team capability, integrate AI into workflows, and measure impact of communications to drive awareness and growth.

Lead planning, execution, and optimization of integrated paid media across social and Google. Build media strategies and plans, launch and manage campaigns, analyze performance, set KPIs, troubleshoot tracking, and coach junior team members while serving as a client-facing media lead.

Support the Extended Warranty Program by managing vendor relationships, tracking performance and KPIs, auditing contracts and claims, owning monthly claims/premium reporting, supporting billing and SKU/rate-sheet maintenance, and coordinating cross-functional teams to ensure data integrity and on-time submissions.

Provide tier 1-2 IT support across hardware, software, SaaS apps, and remote connectivity; administer identity and access management; maintain device fleet via MDM; build automation for lifecycle workflows; support SOC 2/ISO/HIPAA evidence and access reviews; document workflows; partner with People, Security, and Engineering on cross-functional projects.

Coordinate implementation and lifecycle service of Quest Diagnostics connectivity products, managing installations, backend LIS configuration, HL7 and data feeds, vendor/client communication, training, troubleshooting, scheduling, and post-installation validation to ensure client satisfaction.

Customer-facing pre-sales role focusing on integrations (APIs, SFTP, SSO, PMS, conferencing, marketing). Support sales with technical discovery, demos, proposals, training, and translating requirements to Product/Engineering.

Build and scale the internal developer platform: create tools, services and automation (CI/CD, canaries, feature flags, access workflows) using IaC (Pulumi/Python) and Kubernetes to enable safe, fast shipping. Drive platform initiatives, mentor teams, lead AI tool adoption for engineering, participate in on-call and design/code reviews, and ship major improvements across the organization.

Develop custom scoped applications on the ServiceNow platform, collaborate with teams on data interfaces, and manage application testing and development requirements.

The Senior Product Designer will shape key product experiences at Future, designing user interactions, collaborating with teams, and applying AI to enhance the product experience.