Top Tech Jobs & Startup Jobs in Rochester, NY

Manage a portfolio of mid-to-large SaaS customers to drive renewals, expansion, and price increases. Proactively monitor customer health, execute renewal and expansion strategies, conduct Executive Business Reviews, and collaborate cross-functionally to deliver measurable value and growth. Mentor team members and contribute to process improvement and scalable success operations.

The Cloud Engineer manages operations for development, testing, and production environments, focusing on cloud integration, security, and application support.

Own and administer the Pigment EPM platform: build and maintain FP&A and supply-chain models, manage data integrations, run change governance and SOX-aligned audit trails, support stakeholders and UAT, create documentation and training, and drive platform improvements and adoption.

Lead strategy and execution for AP, T&E, Payroll, and Order-to-Cash operations. Build and manage global teams, drive automation and ERP/billing/payroll integrations, enforce SOX controls, own month-end operational close and audit deliverables, and partner cross-functionally to optimize working capital, billing, payments, and dispute resolution.

Lead end-to-end GenAI and agentic AI product initiatives for enterprise clients: define strategy and roadmap, run discovery and experiments, prototype and productionize agents, establish evaluation metrics and guardrails, manage deliveries, and partner with stakeholders and AWS to ensure scalable, secure deployments.

The role involves sourcing and closing new business with Majors customers, meeting sales targets, building relationships, and collaborating across teams.

This role involves driving sales for Meter's networking solutions, sourcing new business, and exceeding sales targets through effective outreach and relationship building with major organizations in the Northeast.

Own and execute partner alliance initiatives with Legal AI vendors. Manage co-selling, pipeline tracking, QBRs, KPI reporting, partner portals, and cross-team workflows to drive revenue and operational excellence.

As an Account Executive at Drivetrain, you will manage the full sales cycle for SaaS products, collaborate with teams, and engage C-suite executives to exceed sales targets.

Lead regional sales in Ohio by building broker and consultant relationships, selling ParetoHealth self-insurance solutions, creating and executing regional sales plans, collaborating with underwriting, account management and marketing, and delivering measurable cost-control solutions for small and midsize employers. Role requires frequent territory travel and driving revenue through consultative selling and strong broker networks.

Provide expert technical direction for complex DAAS/API Gateway implementations. Support API development, Low-Code/No-Code integrations, AWS/MuleSoft environments, upgrades, and post-production. Serve on executive project teams, ensure security/CUI compliance, collaborate with PMs, Scrum teams, developers, testers, and government stakeholders, and deliver end-to-end functional oversight.

Lead day-to-day system administration for cloud and on-prem systems: install, configure, maintain, optimize, and secure servers and networks. Perform capacity and performance analysis, automate admin tasks, train staff, manage application networking and load balancing, and conduct vulnerability management while supporting CUI and government security requirements in a fully remote Agile environment.

Architect and migrate applications to a microservices model; design APIs to support low-code/no-code platforms; implement BPMN-based automation using tools like Appian, Salesforce, or Nintex; build and sustain a microservices factory leveraging COTS and open-source solutions to automate CI/CD pipelines; collaborate remotely with government stakeholders and Agile teams while maintaining secure workspaces and required clearance.

Serve as the strategic partner and primary relationship owner for a portfolio of managed services customers. Drive customer adoption, satisfaction, retention, profitability, and recurring revenue through executive engagement, QBRs, technology roadmaps, risk mitigation, upsell/cross-sell, and cross-functional coordination with delivery, sales, and leadership.

Lead and scale the Managed Services Customer Success organization (5–10 managers). Build operating model, processes, KPIs, lifecycle programs (onboarding, adoption, value realization, renewal, expansion), drive retention, health monitoring, and account profitability, enable upsell/cross-sell, and align cross-functional teams to ensure strong customer outcomes and executive-level engagement.

Manage and maintain partner designations, competencies, specializations, and technical validations across Microsoft, AWS, and Google Cloud. Track certification requirements, close gaps, coordinate audits and evidence readiness, manage renewals, build audit-ready repositories, monitor program changes, and report readiness. Coordinate with practice leaders, engineering, sales, operations, and vendor partners to keep partner programs compliant and on track.