Top Tech Jobs & Startup Jobs in Rochester, NY

Gather and document business and user requirements, define system scope, suggest workflow improvements, modify/test/implement third-party software or scripts, lead small-to-mid projects, fully document requirements/testing/code/processes, and mentor Associate Systems Analysts.

Serve as strategic finance leader driving FP&A, accounting, treasury, forecasting, and capital allocation. Partner with CEO and cross-functional leaders to model scenarios, evaluate investments, optimize channel profitability (DTC, marketplaces, retail), strengthen controls and reporting, and scale the finance organization to support rapid consumer-product growth and investor engagement.

Responsible for sourcing and closing net-new enterprise accounts in the Southeast, developing territory strategies, building executive sponsorship and champions, running value-driven sales cycles and tight POCs, collaborating with internal teams, and meeting ARR targets through data-driven ROI justification and repeatable sales processes.

In this role, you'll own enterprise sales, manage key accounts, build relationships, close deals, and collaborate across teams to meet sales objectives.

Lead development and execution of hedging strategies and derivatives trading across interest rate, FX, and credit instruments. Maintain valuation models and decision-support tools, collaborate with quant, IT, actuarial, and risk teams, propose macro trades, support ALM and regulatory requirements, and drive automation and model validation to enhance trading and risk analytics.

Own AI Edge content production and strategy: write long-form educational posts, curate a bi-weekly newsletter, repurpose workshops into multi-channel content, coordinate creators, partner with SEO and paid teams, and ensure evergreen content positions the brand as an AI and tech authority.

Lead Sales Operations for ThreatDown, owning systems, data, processes, and analytics to drive revenue. Modernize reporting, automate workflows, improve Salesforce data hygiene, manage comp and territory design, and build sales analytics to inform GTM investments. Partner cross-functionally with Sales, Marketing, Finance, Product, and CS.

Lead the CSOC by overseeing detection, incident response, and SOC operations; act as technical escalation point; improve SIEM-driven detection, playbooks, automation, and metrics to reduce MTTD/MTTR.

Lead and scale the account management function to reduce churn, drive retention and expansion, and ensure world-class partner service. Manage KPIs (Churn, CSAT, SLAs), develop playbooks and escalation paths for outsourced teams, perform QA and coaching, identify upsell/cross-sell opportunities, and use account health data to predict risk and inform strategy.

Lead a portfolio of merchant clients through onboarding and ongoing program management. Serve as primary contact, drive performance and growth plans, analyze data, coordinate cross-functional teams, ensure compliance and contractual obligations, resolve operational issues, and deliver regular client reviews to maximize satisfaction and retention.