Top Tech Jobs & Startup Jobs in Rochester, NY

Support senior project managers on settlement and claims administration matters by coordinating tasks, tracking court-driven deadlines, translating requirements, managing client communications and data intake, performing quality checks, maintaining documentation and trackers, escalating issues, and contributing to process improvements while developing toward a full Project Manager role.

Support implementation of Workday Core HCM and reporting by gathering and documenting global requirements, testing, validating data, building reports/dashboards, providing post-go-live production support, and partnering with HR, Payroll, IT and implementation partners to ensure consistent, scalable HR processes and data integrity.

Lead discovery-driven product demonstrations and own technical sales engagements from qualification through close. Configure personalized demo environments, run proof-of-concepts, respond to RFPs and security questionnaires, and partner with Account Executives to translate platform capabilities into business outcomes for HR, Finance, and executive stakeholders.

Identify and qualify US market opportunities, build and maintain partner relationships, generate leads with publishers/distributors/advertisers, represent the company at events, create presentations and proposals, collaborate with internal teams, track partnership performance, support negotiations, and report pipeline and competitive analysis to leadership.

Provide technical support and customer service for Higher Logic's SaaS products via phone, chat, and cases. Troubleshoot issues, document interactions in the ticketing system, escalate to internal teams per SLAs, coordinate calls or virtual sessions, meet performance metrics, and continually develop product and troubleshooting knowledge.

Manage ongoing relationships with established mental health providers to retain and grow their practices. Conduct proactive outreach, run availability reviews, enable feature adoption, log interactions in HubSpot, escalate issues cross-functionally, and meet measurable activity and retention goals.

Full-stack product engineer (backend-focused) who builds scalable NodeJS services, crafts React/TypeScript UIs, designs APIs, writes well-tested code, optimizes PostgreSQL queries and data pipelines, improves observability, and contributes to architecture and engineering practices for a fintech platform.

Lead FP&A and analytics for operations, HR, and accounting: build financial models, forecast and report, design dashboards, own KPI monitoring, translate data into actionable recommendations, and write/optimize SQL queries against BigQuery.

Design and implement data models, pipelines, and ML systems to power AI agents and analytics. Build, deploy, and monitor machine learning models at scale, integrate Snowflake/AWS and Salesforce Data Cloud, and deliver production-ready data products and views to stakeholders.

Lead and evolve A1's visual identity across product launches, website, recruiting, social, presentations, merchandise, and marketing. Design assets, create and maintain brand guidelines and templates, and ensure consistent visual communication.