Top Tech Jobs & Startup Jobs in Rochester, NY

Lead implementation strategy and customer rollouts for major B2B opportunities, partnering with Sales, Account Management, Product, and Engineering. Manage and coach Implementation Managers, oversee deployment milestones, deliver customer training, drive product adoption, remove implementation blockers, and establish scalable onboarding processes. Serve as the senior implementation voice for strategic customers and ensure smooth transitions to Account Management.

Conduct standard workers’ compensation premium audits remotely using mail, phone, and virtual platforms. Review payroll, tax, contractor, and financial records; analyze business operations; apply NCCI, PAAS, and state classification codes; identify exposure gaps; document findings; and prepare audit worksheets. Communicate with policyholders, ensure regulatory compliance, maintain confidentiality, complete audits on schedule, and support improvements to audit technology and procedures.

Build and operate Dragos’s web application, GraphQL and gRPC APIs, and client SDKs. Develop React and TypeScript features, design versioned API contracts, maintain Python, TypeScript, and Go SDKs, and collaborate with Product, Design, and backend engineering. Improve performance, accessibility, observability, security, testing, and code quality while supporting security data at scale.

Manage strategic customer accounts through onboarding, implementation, data feed configuration, stakeholder engagement, reporting, and ongoing success initiatives. Serve as a strategic advisor and escalation point, analyze performance data, advocate for customer needs, improve processes, and coordinate with Sales, Product, Engineering, and Support to drive measurable outcomes.

Designs and deploys AI-powered features and scalable AI/ML services across SaaS products. Responsibilities include translating business problems into AI solutions, integrating large language models, preparing data, evaluating model performance, writing Python, building secure deployment infrastructure, and collaborating with product, data, and cloud operations teams. The role requires production AI/ML experience, scalable data infrastructure expertise, AWS familiarity, and modern DevOps practices.

Own the full enterprise sales cycle for TigerConnect’s clinical collaboration platform across large healthcare systems and IDNs. Develop executive relationships, territory strategies, and high-value pipelines; lead consultative demonstrations, business cases, negotiations, and contract closes. Navigate complex buying committees and partner cross-functionally with internal teams. Forecast opportunities, maintain CRM accuracy, and communicate platform value across clinical, operational, technical, and executive stakeholders.

Support Toast’s enterprise data governance program by managing governance dashboards, business glossaries, metadata standards, compliance monitoring, documentation, stewardship training, and data quality tracking. Collaborate with Engineering, Analytics, Legal, and data catalog teams to translate business definitions into technical specifications, automate data discovery, facilitate governance workshops, and improve data management and AI governance practices.

Leads and grows a distributed software engineering team responsible for developing and maintaining NinjaOne SaaS products. Provides technical direction, participates in architecture, code reviews, integrations, and deployments, and partners with product, platform, and project management teams. Oversees engineering operations, team mentoring, software quality, continuous improvement, and successful product delivery across UI, mobile, server, and agent systems.

Lead Affirm’s zero-to-one product initiatives in partnership with the CEO and executive team. Own product vision, strategy, roadmap, discovery, prototyping, experimentation, launch, and iteration for new products and platforms. Analyze customer behavior, define success metrics, write product content, and coordinate engineering, design, data, risk, operations, revenue, legal, and compliance teams. This hands-on role has no direct people-management responsibilities and requires strong judgment in ambiguous environments.

Leads MongoDB’s global brand strategy, visual identity, creative expression, and integrated marketing campaigns. Oversees multidisciplinary creative teams, develops brand systems and narrative-driven experiences, partners with executive and cross-functional stakeholders, and manages budgets, timelines, vendors, and performance metrics. The role drives brand differentiation, customer engagement, and business outcomes across digital, video, events, product experiences, social, paid media, and print while fostering creative excellence and innovation.