Top Tech Jobs & Startup Jobs in Rochester, NY

Manage a full sales cycle for SMB customers: build and maintain pipeline via email/phone/LinkedIn, conduct discovery, present product value through demos/webinars, negotiate and close deals ($20K$50K ARR), and collaborate internally to meet quota.

Oversees project accounting functions including invoicing, accounts receivable, contract management, and project-related accounts payable. Supervises Project Accountants and Analysts, drives billing process improvements, manages collections and vendor/consultant contracts, trains project managers on setup and invoicing, reviews unapplied cash receipts and write-offs, and produces monthly financial reporting and analyses.

Design, build, test, and maintain scalable web applications. Create responsive UIs with Angular or React (TypeScript), implement Python/Flask backends and RESTful APIs, design relational schemas, troubleshoot production issues, perform code reviews, and mentor junior developers.

Manage a high-volume pipeline of technical integrations and partnerships across security, identity, cloud, collaboration and DevOps ecosystems. Evaluate APIs/webhooks, perform hands-on testing with Postman/curl, coordinate onboarding and technical validation, gather cross-functional requirements, drive partner applications and launches, and report outcomes to leadership while using AI tools to scale research and documentation.

Manage the full contract lifecycle and contract operations: triage requests, draft and maintain standard agreements and templates, manage document systems and approvals, monitor compliance and key dates, analyze contract data, and collaborate with Sales, Product, and Finance to streamline contract workflows and reporting.

Provide advanced second-tier technical support (phone, email, onsite), diagnose complex product issues, conduct onsite and web training, manage cases and status updates, create technical documentation, and identify sales/service opportunities to improve customer experience.

Process employee benefits enrollment requests by reviewing documentation, determining eligibility, resolving issues end-to-end, and maintaining confidentiality. Participate in mandatory virtual training, meet attendance and schedule requirements, and provide accurate data entry and customer service support for a temporary assignment.

Lead design and delivery of integration-heavy full-stack platforms: define front-end architecture, own backend/API design, optimize databases, enforce security and observability, mentor engineers, and align technical decisions with product and business goals while using AI-forward tools to accelerate delivery.

The Account Executive at Telnyx will sell programmable communications and AI solutions to enterprises, manage the full sales cycle, and partner with engineering for custom solutions.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.