Temporary Processing Specialist (Remote)

Posted 3 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
17-17 Hourly
Entry level
HR Tech • Consulting
The Role
Process employee benefits enrollment requests by reviewing documentation, determining eligibility, resolving issues end-to-end, and maintaining confidentiality. Participate in mandatory virtual training, meet attendance and schedule requirements, and provide accurate data entry and customer service support for a temporary assignment.
Summary Generated by Built In

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

**Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information.  You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.**

Right Pay.  Right Schedule.  Right at Home! 

  • Start Date of October 5, 2026
  • 100% Remote - Work & Train from Your Home 
  • $17.00 per Hour

Businessolver is offering an opportunity custom tailored for you. We are seeking Temporary Processing Specialists to support our clients by processing requests regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.  

Schedule/Hours: 

  • Expected Weekly Hours: 20 hours per week minimum 
  • Work Schedule: Monday - Friday with the ability to start anytime between 7 AM - 9 PM CST 
  • Anticipated Temporary Assignment Length: Two Months (with the potential for a longer assignment)

The Gig Details:

  • Review all incoming documentation and determine eligibility for coverage elections
  • Must be a resourceful and creative problem solver; ability to anticipate/identify areas of concern or risk
  • Take accountability for entire process from receipt of work to resolution and closure
  • Work under general supervision following established procedures
  • Ensure sensitive information remains confidential and adheres to company guidelines
  • Regular attendance, punctuality, and schedule adherence are required
  • Performs other duties as assigned

What You Need to Make the Cut:

  • Proven Customer Service and Data Entry experience
  • Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus
  • Can self-start and maintain a positive, upbeat attitude
  • Keen attention to detail and high accuracy on processing information
  • Dedication to providing exceptional customer service for both internal and external partners
  • A thorough understanding and adherence to information confidentiality
  • Flexibility - on this team, we roll up our sleeves and help out where help is needed and ability to adapt to change
  • Strong written and oral communications
  • Competitive, team player who strives for excellence
  • Benefit Administration experience / Life and Health license a plus

BYOT (Bring Your Own Technology) - In This Role You Will Utilize Your Own Technology. We Require that You Have:

  • Windows Enabled PC/Laptop or MacBook (Chromebooks and Tablets are NOT supported)
  • Internet speeds of above 50 Mbps (Download) and 5 Mbps (Upload)
  • Ethernet Cable Connection
  • We also highly recommend that applicants possess a 2nd monitor (screen) when performing the role

Training

  • Businessolver will provide a 2-week training program prior to “going live”.
  • The training schedule will be Monday - Friday, 9 AM – 5 PM CST
  • Training will be a combination of live virtual classroom training and self-paced coursework (all completed from your home).
  • On average, new Specialists will spend 20 hours per week attending on-camera sessions via Microsoft Teams, and an average of 10-20 hours per week completing self-guided learning work.
  • It is required that all Specialists new hires attend all training sessions provided.

**Please note that the completion of a background check is required for this role.


Other Compensation:  If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/ 

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process. 

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith. 

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved. 

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve. 

With heart,
The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#LI-Remote

Skills Required

  • Proven customer service and data entry experience
  • Ability to review documentation and determine eligibility for coverage elections
  • Strong written and oral communication skills
  • High attention to detail and accuracy in processing information
  • Understanding of and adherence to information confidentiality and security practices
  • Ability to self-start, adapt to change, and work as a team player
  • Windows-enabled PC/Laptop or MacBook (Chromebooks and tablets not supported)
  • Internet speeds above 50 Mbps download and 5 Mbps upload
  • Ethernet cable connection
  • Availability for training (2 weeks, Mon-Fri 9 AM - 5 PM CST) and attendance of on-camera sessions via Microsoft Teams
  • Expected weekly minimum of 20 hours; ability to work Monday–Friday with start times between 7 AM–9 PM CST
  • Completion of a background check
  • Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, or Document Fulfillment
  • Benefit administration experience or Life and Health license
  • Second monitor recommended
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The Company
HQ: West Des Moines, IA
1,358 Employees
Year Founded: 1998

What We Do

Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control. Recently, Businessolver welcomed Workterra, The Capstone Group, and ComplianceDashboard into it's portfolio of companies and products. https://www.businessolver.com/news/businessolver-announces-key-acquisition-of-the-capstone-group

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