Top Tech Jobs & Startup Jobs in Rochester, NY

Leads the strategy and outcomes for the SMB customer segment, owning adoption, retention, expansion, and scalable customer success programs. Oversees digital-first engagement across onboarding, adoption, renewal, and expansion; builds and develops the SMB customer success team; establishes coverage models, capacity planning, and efficiency targets; and partners with Sales, Marketing, Product, Education, and Operations to improve customer outcomes using data, automation, and usage signals.

Leads the state, local government, and education Solutions Engineering organization across the United States and Canada. The role manages managers, scales hiring, owns technical win rates and coverage models, supports sales forecasting, and guides customer deployments and proofs of concept. Responsibilities include drone program design, site assessments, CAD/VMS integrations, BVLOS and waiver strategy, public-sector procurement, product feedback, and technical enablement. The position is remote with approximately 30% travel and requires strong public safety drone expertise.

Leads West-region launch readiness for Skydio’s dock business, managing a team of Readiness Specialists and overseeing customer deployments from pre-sales preparation through training, go-live, and handoff. The role owns readiness standards, launch gates, capacity planning, risk resolution, cross-functional coordination, customer advocacy, and on-time deployment outcomes. It requires extensive travel, public safety customer experience, familiarity with drone operations, and the ability to scale repeatable implementation processes.

Leads and scales a Solutions Engineering team supporting high-volume SLED sales. Responsibilities include hiring and coaching, technical win strategy, customer demonstrations, proof-of-concept deployments, site assessments, integrations, airspace and regulatory planning, public-sector procurement, and escalation management. The role partners with Sales, Product, and Engineering while representing customer needs internally. It is remote with approximately 30% travel and requires familiarity with public safety drone operations, CAD/VMS integrations, BVLOS programs, and dock-based remote operations.

Own product foundations across Tremendous, improving navigation, information architecture, design systems, motion, micro-interactions, and overall product craft. Set a product foundations vision, document reusable patterns, support projects without embedded designers, and partner with engineering to prototype and ship polished experiences. The role requires strong B2B product design experience, visual and interaction design craft, product thinking, communication, and AI-assisted prototyping.

Own end-to-end people operations for a fully remote, international company. Responsibilities include HRIS and benefits administration, onboarding and offboarding, policies and documentation, workplace investigations, performance and compensation cycles, employee support, international employment models, and employment-based immigration matters. The role will establish the company’s first dedicated people function and manage US, Canadian, and international employee programs.

Lead the design vision and end-to-end experience for DeepBook and related DeFi products, including trading, liquidity, margin, prediction markets, onboarding, transaction signing, portfolios, and risk workflows. Build and mentor a design team, remain hands-on with critical product flows, establish scalable design systems and research practices, and partner with product, engineering, legal, security, and ecosystem teams to improve adoption, execution quality, retention, and user trust.

Support a complex product program by monitoring data, maintaining accurate documentation and changelogs, triaging and reproducing issues, QA-testing engineering work, managing tickets, investigating logs and dashboards, and coordinating updates with operations, engineering, internal teams, and partners.

Protect Air Force modernization efforts by assessing legacy and modernized applications, conducting security audits and risk analyses, implementing RMF, ATO, and cATO processes, authoring security controls and authorization evidence, researching emerging threats, and coaching government engineering teams on secure software development and compliance.

Leads technical transformation projects and programs from planning through completion. Responsibilities include developing project plans, managing schedules, budgets, resources, risks, scope, and deliverables; coordinating technical teams and clients; preparing status reports; resolving escalations; managing expectations; and supporting implementations across data center, managed services, application, and infrastructure environments.

Leads an engineering team developing, maintaining, testing, and optimizing custom Linux kernel infrastructure at planetary scale. Responsibilities include feature development, performance tuning, vulnerability management, hardware support, low-level debugging, reliability and security strategy, mentoring, quality standards, and collaboration with technical teams and open-source communities. The role also requires hands-on technical contributions when needed.

Lead quality engineering for cloud-based compute microservices by developing automated unit, integration, and end-to-end testing frameworks and pipelines. Create test plans, automate deployments and rollbacks, troubleshoot complex issues, identify root causes, and mentor junior engineers. The role requires deep Python and Pytest expertise, automation tooling experience, Linux performance knowledge, Bash scripting, Docker, and strong networking fundamentals.

Automate testing, deployment, and validation for cloud-native platform services. Develop unit, integration, and end-to-end test frameworks; create test plans; troubleshoot deployment issues; support rollback strategies; collaborate across engineering teams; and write deployment automation scripts. The role requires strong Python, Pytest, Bash, Linux, automation tooling, performance, and modern SDLC knowledge.

Lead and develop an implementation project management team delivering mid-market and enterprise B2B SaaS implementations. Establish scalable processes, staffing models, KPIs, project plans, SOW pricing, and operating cadences. Oversee technical integrations, workflow configurations, customer escalations, cross-functional alignment, go-lives, handoffs, and paid-services profitability while improving implementation speed, utilization, quality, and margins.

Analyzes financial data, reconciles account activity, investigates discrepancies, verifies transactions, prepares tax and reconciliation reports, and maintains accurate client records. The role also tracks tax identification applications, communicates project status, and supports disbursement management with special projects. Success requires accounting knowledge, intermediate Excel skills, strong attention to detail, analytical ability, organization, and professional communication in a remote, deadline-driven environment.