Top Tech Jobs & Startup Jobs in Rochester, NY

Own full-cycle sales for mid-market film and television production accounts, from prospecting through close. Develop personalized multichannel outreach, conduct demos and onsite meetings, manage complex 3–12 month deal cycles, maintain accurate forecasting, and achieve sales targets. Collaborate with Demand Generation, Marketing, Product, Customer Success, and RevOps while using AI tools for research, outreach personalization, call preparation, and pipeline management.

Provide technical support to strategic enterprise customers, troubleshooting networking and system issues, performing health checks, validating upgrades in lab environments, escalating to engineering, and delivering proactive recommendations. Manage enterprise customer relationships, perform packet capture analysis, set up test environments, and provide rotating after-hours support.

Design, build, operate, and scale Go backend services powering core APIs and data access. Own reliability, performance, observability, asynchronous processing, distributed-system resilience, and database performance. Support production systems through on-call, debugging, testing, and code reviews; develop shared packages, mentor engineers, and contribute to AI-assisted development practices.

Sources and engages women’s health clinicians, including CNMs, WHNPs, OB/GYNs, and PAs. Conducts structured initial screens, evaluates licensure and availability, maintains accurate ATS records, manages warm candidate pipelines, tracks outreach conversions, prepares recruiter handoff summaries, and supports physician sourcing strategy.

Own go-to-market strategy and execution for SonicWall’s EDR, threat protection, and other product lines. Develop positioning, messaging, launches, sales enablement, thought leadership, demand-generation content, and competitive intelligence. Lead technology alliance partner marketing, joint go-to-market plans, and performance measurement. Translate complex cybersecurity capabilities into compelling business value while partnering cross-functionally with product, engineering, sales, channel, and alliance teams.

Manage end-to-end accounts receivable, invoicing, payment follow-up, account reconciliation, QuickBooks Online bookkeeping, expense support, financial reporting, and process improvement. Provide office, asset management, basic legal, and HR operations support while partnering with leadership and external providers. The role requires accurate, audit-ready financial records and may expand into a full-time finance and operations position.

Provide frontline technical support by managing customer tickets, troubleshooting issues, resolving problems, escalating when needed, and communicating clearly. Become an expert in Guidebook’s Builder CMS and product suite, advocate for customers, identify experience trends, improve documentation, and optimize AI support tooling. The role includes assigned weekend coverage, cross-functional collaboration, and consultative customer success support for higher education clients.

Provides technical engineering support to aircraft clients and operators. Analyzes aircraft systems, maintenance issues, repairs, modifications, reliability concerns, costs, and technical documentation. Guides repair teams and maintenance shops, coordinates retrofit campaigns, qualifies repair facilities, delivers technical training, presents aircraft improvements, and prepares technical and cost reports. Requires collaboration with customers, suppliers, engineers, mechanics, and operators while maintaining current knowledge of aircraft technologies and maintenance practices.

Designs, deploys, maintains, and troubleshoots resilient infrastructure supporting Oracle Utilities software for clients. Responsibilities include Linux server configuration, networking, firewalls, VPNs, hardware and software tuning, connectivity troubleshooting, root-cause analysis, process improvement, metrics, client communication, technical support, and on-call incident response. Preferred work includes WebLogic administration, virtualization, backup systems, Oracle Database administration, Active Directory, DNS, and Microsoft Office support. The role is remote within the United States with occasional travel for go-lives, incidents, and data center work.

Own end-to-end embedded software program execution across firmware, drivers, bootloaders, hardware, architecture, compiler, runtime, and validation teams. Align software milestones with tape-out, silicon and board bring-up, validation, and customer delivery. Identify and resolve cross-team risks, manage schedules and operating cadence, support platform enablement, and coordinate distributed engineering teams and external partners for AI accelerator deployments.