Top Tech Jobs & Startup Jobs in Rochester, NY

Lead and coach one or more scrum teams in agile practices, run ceremonies, remove impediments, coordinate cross-functional planning, maintain tracking tools, report status to leadership, and measure team velocity and delivery.

Lead a portfolio of strategic client accounts as a trusted advisor to drive retention, expansion, and $5–7M account growth. Develop strategic account plans, manage financial health and pipeline, lead cross-functional teams to execute digital initiatives (websites, apps, media, integrations), produce briefs and SOWs, and leverage digital and AI solutions to deliver measurable client outcomes.

Lead client onboarding and post-go-live support for cloud-based healthcare analytics. Translate business requirements into technical specs, manage secure data ingestion (SFTP, APIs, S3), model dimensional schemas and OLAP cubes, join and validate payer datasets, collaborate with engineering on Snowflake/Trino pipelines, support BI dashboards, troubleshoot data issues, and drive internal process and product improvements.

Provide multi-channel inbound support and onboarding for real estate clients, troubleshoot platform and digital-signing issues, maintain CRM records, author knowledge-base content, and escalate or route users to appropriate agents.

Own and maintain training and documentation for BPO partners and internal support teams. Build LMS courses, author Zendesk Help Center articles and macros, run content audits, perform skill-gap analyses using support metrics, coordinate with internal teams, and deliver live training and onboarding to improve agent and AI-assisted support performance.

Design and deliver Salesforce technical solutions and integrations. Lead technical workshops, create solution designs, specifications and user stories, implement Apex, Visualforce and LWC, integrate Salesforce with external systems via SOAP/REST and ETL tools, mentor teams, and ensure on-time, on-budget delivery and customer success.

Own product telemetry, maintain dbt models in Snowflake, support self-service reporting and NLP queries, drive product insights from user and retention data, and monitor Airbyte syncs to ensure data quality.

Fixed-term (approx. 6 months) senior contract recruiter managing full lifecycle hiring across the US and Canada. Responsibilities include intake, sourcing (active and passive), screening, interview coordination, assessments, reference/background checks, offer support and preboarding tasks. Maintain ATS records, build pipelines for hard-to-fill roles, ensure compliance and inclusive practices, communicate with candidates and stakeholders, and provide reporting and process improvement suggestions. Remote, 20–40 hours/week.

Full-cycle B2B sales role focused on new account acquisition and account growth. Responsibilities include prospecting, cold-calling, research using sales tools, presenting demos, responding to RFPs, managing opportunities in Salesforce, negotiating contracts, and meeting quota with uncapped commission.

Support enterprise go-to-market across prospecting, deal execution, marketing, and implementation. Research accounts, run outreach, manage follow-ups, build pitches and sales materials, own event and content production, track pipeline and GTM metrics, and execute strategic projects with founders and senior revenue leaders.