Top Tech Jobs & Startup Jobs in Rochester, NY

Lead and scale multi-channel customer acquisition for personal loans, balancing growth and unit economics. Own performance marketing, forecasting, budget pacing, analytics, testing culture, team building, martech adoption, and cross-functional alignment to drive profitable loan originations.

Lead strategy, architecture, and operating model for an enterprise AI-ready data platform. Define semantic models, knowledge graph and ontology standards, data governance, APIs, and commercialization for reusable intelligence products. Drive platform evolution, technology selection, cross-functional partnerships, and build a high-performing data architecture and engineering team supporting LLMs, RAG, vector search, and regulated environments.

Own technical success for top-tier customers by acting as their technical point of contact, ensuring platform health, scalability, and performance. Lead handoffs, manage escalations and incidents, provide architecture and optimization recommendations, triage product issues, and translate customer insights into product improvements while coordinating cross-functional teams.

Oversee creative production and marketing project management, ensuring efficient workflow, communication, and timely delivery across initiatives. Manage cross-functional collaborations and support project timelines.

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Support TotalCare sales through proactive outreach, bid management, CRM tracking, proposal preparation, customer intelligence gathering, cross-functional collaboration, and reporting to grow service contracts and renewals.

Design, build, and maintain highly available cloud-native systems. Improve reliability through automation, CI/CD, Kubernetes, observability, and incident management. Collaborate with developers, security, and product teams to define SLOs, implement self-healing, debug production issues, and ensure secure deployments.

Provide end-to-end technical support and ownership of customer cases, drive product adoption, onboard and train customers, create knowledge base content, escalate issues to internal teams, and act as the technical advocate for customers.

Manage full-cycle accounts payable via Ramp, reconcile vendor accounts, administer corporate card and employee expenses, prepare month-end journals and reconciliations, support NetSuite accounting, partner cross-functionally on capitalization and event spend, maintain accounting process documentation, and assist with audits and financial projects.

Create and manage social media content, engage with the community, and develop strategies to enhance brand presence across platforms.