Top Tech Jobs & Startup Jobs in Rochester, NY

Provide person-centered inbound and outbound call support to match care seekers with long-term care providers. Fact-find, negotiate pricing, document interactions, route transactions, prevent escalations, and support pilots while meeting call center metrics.

Design, implement, and maintain scalable AWS infrastructure and CI/CD pipelines, enable and optimize Snowflake data platforms, enforce security/compliance (SOX, SOC 2, GAMP 5), mentor engineers, improve monitoring and automation, and participate in architecture and project planning to ensure high availability, performance, and reliability.

Drive new business and strategic account expansion for IP management and legal tech SaaS. Own full sales cycle, build executive relationships, meet quota, develop territory and account plans, collaborate cross-functionally, represent company at events, and support onboarding and expansion.

Build, optimize, and report on paid campaigns across Meta and Google. Develop paid media strategies, write ad copy, collaborate on creative, monitor performance daily, run tests, and deliver data-driven insights to clients.

Prepare and analyze monthly financial statements, perform balance sheet reconciliations, record claims-related journal entries and reserves (including IBNR), manage prepaid expenses, fixed assets, payroll entries and accruals, support audits and external requests, perform financial and payroll cost analysis, and assist with finance department obligations and reporting.

Own client onboarding from sign-up through completion: build and manage timelines, coordinate internal teams, analyze large transaction datasets in Excel, create transaction mappings, advise clients on sales tax implications, ensure smooth handoffs to the Filing Team, and drive process improvements to scale onboarding.

Provide high-level administrative support to the Chief Customer Officer and VP of Marketing by managing complex calendars, coordinating meetings and travel, handling confidential information, tracking priorities and action items, and supporting leadership meetings, events, and special projects to improve executive efficiency.

Plan and execute internal audits, evaluate controls and compliance (including Regulation SCI and SOC 2), prepare audit reports, liaise with external auditors, monitor remediation, and present findings to management and the Audit Committee.

Support the Dean in operational leadership of the School of Education by managing curriculum oversight, faculty and staff supervision, academic administration, accreditation readiness, fiscal input, and external outreach. Ensure program quality through assessment, data-informed improvements, technology-enabled teaching, and faculty development while representing the School internally and externally.

Serve as a discipline designer on multidiscipline projects, providing conceptual design input, preparing engineering/design documents with CADD, interfacing with engineers/architects, supporting pricing/estimating/scoping, evaluating design changes, ensuring QA/QC, performing occasional site visits, and mentoring junior designers.