Top Tech Jobs & Startup Jobs in Rochester, NY

Provides technical customer support for a cloud and AI security platform. Responsibilities include troubleshooting and debugging customer issues, system administration, networking, incident escalation, documentation, and developing scalable automation through coding and scripting. The role also participates in an after-hours, holiday, and weekend on-call rotation.

Own the company’s brand and visual communication across its website, curriculum, email, paid social, events, and student-facing product surfaces. Design and build marketing pages in Webflow, Framer, or code; create lifecycle email and ad systems; explain complex educational programs visually; and establish a scalable design language. This hands-on role requires strong visual design, web-building, performance awareness, writing, and the ability to ship independently.

Leads financial analysis, budgeting, forecasting, long-range planning, headcount planning, financial modeling, variance analysis, and executive reporting. Partners with business leaders to support decisions, identify risks and opportunities, improve reporting processes, and automate recurring analyses. Requires strong financial modeling, stakeholder communication, and business partnering skills, with opportunities to mentor junior analysts.

Prospect and close new enterprise opportunities, own the sales pipeline from lead generation through forecasting, educate prospects on AI technology, and collaborate with SDRs to develop leads. The role targets businesses with over $1 billion in revenue and contributes to building Replicant’s sales playbook and culture.

Owns end-to-end execution of email, lifecycle, nurture, and event-triggered campaigns, including intake, audience setup, workflow configuration, QA, scheduling, launch monitoring, troubleshooting, and closeout. The role manages campaign calendars, documentation, templates, operational standards, and marketing automation tools while partnering with Marketing, Sales, Revenue Operations, and GTM Engineering. It also improves campaign processes, integrations, data quality, deliverability, and automation across the marketing technology stack.

Lead the finance function for an enterprise B2B software company, overseeing FP&A, accounting, cash, forecasting, investor and board reporting, pricing economics, revenue recognition, audit readiness, treasury, and finance systems. Advise the CEO and executive team on strategy, capital planning, investment decisions, and growth. Build a scalable finance team and processes while managing SaaS metrics, hybrid subscription and usage-based revenue, internal controls, tax compliance, billing, collections, and working capital.

Build and retain Influenster’s creator community through lifecycle campaigns, personalized member outreach, gifting programs, UGC pipelines, partnerships, and community guidelines. Analyze retention, churn, sentiment, and engagement data to improve member health and advocacy. Collaborate with acquisition, lifecycle, editorial, marketing, product, and support teams while translating member feedback into business insights.

The Ministry Account Executive generates new business by identifying organizations that can benefit from Subsplash services, engages with decision-makers, and communicates the platform's value to achieve client goals.

Lead end-to-end client onboarding and technical implementation projects, including system configuration, workflow setup, data migration, troubleshooting, user training, and go-live milestone tracking. Provide consultative guidance on prescribing practices, monitor prescription accuracy during initial account activation, and collaborate with Sales, Customer Success, and technical teams to ensure successful client adoption and satisfaction.

Responsible for creating engaging content for clients, conducting research, editing articles, and collaborating with internal teams for improvements.