Top Tech Jobs & Startup Jobs in Rochester, NY

The Senior Product Manager will lead the strategy and roadmap for identity and eligibility systems, ensuring accurate access control for users. Responsibilities include developing data models, partnering with engineering teams, and improving user experiences across various platforms.

Lead development and execution of multi-channel customer acquisition strategies (paid search/social, SEO, influencers, affiliate). Manage agency relationships, a multi-million-dollar media budget, campaign execution and optimization, performance analysis, cross-functional collaboration, and content production to drive efficient new-customer growth.

Edit and polish technology-focused marketing and developer content for clarity, tone, grammar, and brand consistency. Verify claims and substantiation, remove AI writing artifacts, adapt to client styles, and collaborate with cross-functional teammates to finalize diverse deliverables including infographics, videos, and presentations.

Own and maintain data products end-to-end for sector teams, analyze large datasets, refine methodologies, automate workflows using AI and tooling, collaborate with Research, Engineering, and Product, and deliver accurate, client-facing insights and improvements.

Lead and mature May Mobility's AV incident response function: own end-to-end incident handling, regulatory reporting, escalation frameworks, and cross-functional coordination. Build and manage a tiered, 24/7 incident response team, drive systemic safety improvements, report trends to leadership, and serve as primary contact with regulators, first responders, and partners.

This role involves exceeding sales targets, managing the full sales cycle, and collaborating with teams to win new enterprise accounts.

Provide enterprise-grade technical support for Legion's WFM SaaS: troubleshoot and reproduce issues across web and mobile, manage escalations to engineering, support integrations and APIs, own Zendesk/Jira tickets within SLAs, create knowledge-base content, mentor other support engineers, and maintain product/configuration expertise (including Workato familiarity).

Full-cycle sales role selling 1:1 virtual literacy tutoring to small-to-mid K-12 districts. Prospect, qualify, demo, propose, and close accounts; build pipeline via outbound and events; use MEDDPICC and AI tools; meet quota; collaborate with Customer Success for handoffs and pilots; escalate enterprise opportunities; travel up to 65-70%.

Lead design, administration, and optimization of total rewards programs with emphasis on 401(k) governance, leaves/ADA administration, vendor management, compliance, analytics, and process improvements. Provide reporting and recommendations, support cross-functional initiatives, and ensure regulatory and fiduciary readiness.

The QA Intern will support the Product team by testing mobile app features, performing regression testing, validating content, and suggesting UX improvements while maintaining structured documentation.