Top Tech Jobs & Startup Jobs in Rochester, NY

Manage strategic enterprise customer relationships, drive retention and account expansion, support renewals and contract negotiations, develop account plans and proposals using Salesforce, and resolve complex service and billing escalations. The role requires customer success or strategic account management experience, enterprise contract renewal knowledge, negotiation skills, a four-year degree, and on-site attendance.

Lead and build Canto's in-house legal function focused on commercial contracting for SaaS. Own negotiation and scaling of customer and vendor agreements, implement CLM and AI-enabled workflows, manage privacy and vendor risk (GDPR/CCPA), advise cross-functionally, and manage outside counsel and pre-litigation matters.

Own R&D Finance reporting, forecasting, Anaplan modeling, SaaS margin analytics, Product P&Ls, close activities, software capitalization, cloud cost allocation, and audit support. Lead two Finance analysts and partner with R&D, Accounting, FP&A, Procurement, and Finance Systems. Modernize reporting through automation and responsible AI adoption.

Senior Counsel, Commercial will advise Axios revenue, product, sales, marketing, and operations teams; draft and negotiate commercial agreements; manage legal intake and workflows; counsel on privacy, data use, IP, regulatory, and product matters; oversee routine disputes and outside counsel; and provide pragmatic, business-focused guidance to senior leaders. The role requires independent ownership of complex transactions, strong judgment, and comfort using AI-enabled tools.

Lead data science work embedded in the newsroom: identify high-impact problems, build and productionize predictive and explanatory models, own core metrics/measurement, apply causal inference and experimentation, translate findings for senior stakeholders, and mentor junior data team members to improve analytic standards and adoption.

Evaluates and improves English-to-Latin American Spanish financial-news autotranslation. Responsibilities include daily quality checks, translation metrics, correction policies, glossary maintenance, prompt design and testing, template translation, and collaboration with Product, Editorial, customers, partners, and global linguists.

Lead and build Axonius's PR function across the U.S. and Israel: secure media coverage and CEO visibility, develop comprehensive PR programs and crisis playbook, partner with product/marketing and leadership, establish measurable PR KPIs, and integrate AI tools (including Anthropic Claude) into workflows to increase productivity.

Directs commercial contracting across procurement, suppliers, technology, marketing, logistics, hospitality, and other business functions. Drafts and negotiates agreements, advises business leaders on legal risks, leads contract lifecycle management strategy, develops templates and playbooks, introduces AI-enabled legal workflows, analyzes contracting metrics, mentors paralegals, and partners with Legal leadership.

Develop, optimize, and maintain Unreal Engine 5 rendering systems, shaders, lighting workflows, and visual tools for a high-profile horror game. Profile GPU and CPU performance, resolve rendering and platform-specific issues, support artists through internal tooling, and establish visual fidelity and performance standards. Collaborate with engineering, technical art, lighting, and environment teams while evaluating new UE5 rendering technologies.

Provide high-volume customer support to wellness businesses across chat, email, and Zoom. Own partner interactions from initial inquiry through resolution, troubleshoot scheduling, payment, migration, and integration issues, and collaborate with Product, Engineering, Onboarding, and Migrations. Maintain product expertise, prioritize multiple inquiries, meet service goals, identify process improvements, and advocate for partner feedback internally.

Regional Director responsible for developing K-12 district partnerships, prospecting, building sales pipeline, managing accounts, and closing complex enterprise opportunities. The role requires strategic consulting with school and district leaders, CRM management, quota attainment exceeding $2 million annually, and customer relationship development. This remote position supports conferences and customer meetings with travel up to 40%.