Top Tech Jobs & Startup Jobs in Rochester, NY

Manages multiple technical projects within the PMO, coordinating technical and business stakeholders, developing project plans and metrics, monitoring risks, and driving execution. Partners with Product and technical teams to align projects with technology roadmaps. Supports quality assurance, governance, ROI modeling, AI project tracking, process optimization, and SDLC-based delivery while ensuring compliance with HIPAA and organizational standards.

Administer, maintain, secure, and improve the NetSuite ERP platform. Responsibilities include user access management, workflows, scripts, dashboards, reports, integrations, system optimization, troubleshooting, data analysis, automation, documentation, and end-user training. The role partners closely with Finance and Accounting teams to translate business requirements into technical solutions, support implementations and upgrades, coordinate vendors, and improve financial and operational processes.

Designs, deploys, configures, and supports cloud network infrastructure across Azure, OCI, GCP, and AWS. Manages Palo Alto and Cisco firewalls, VPNs, routers, load balancers, subnets, security groups, and network access controls. Performs network monitoring, maintenance, upgrades, capacity planning, troubleshooting, and Level 2/3 support. Uses Terraform for infrastructure automation and supports EKS clusters, cloud security, IAM, STIGs, and vulnerability management. Participates in a required 24/7 on-call rotation.

Build and own mobile SDKs for identity and fraud prevention products, focusing on Android development, device-level signal collection, authentication, and emerging agentic identity use cases. Partner with product and engineering leaders on architecture and roadmap decisions, improve observability and production resilience, mentor engineers, and drive technical initiatives across Twilio and Stytch.

Designs and facilitates global talent development programs, leadership offsites, team effectiveness sessions, and coaching engagements. Builds facilitator capability, partners with HR and business leaders to diagnose development needs, and measures behavioral and business impact. Requires expert facilitation, instructional design, executive coaching, and experience working with senior leaders across in-person, virtual, and hybrid environments. The role is remote with approximately 25% travel.

Lead architecture and implementation of autonomous inbound/outbound AI agents, build scalable LLM ops and signal-intelligence data pipelines, integrate identity resolution and third-party CRM systems, and maintain production-ready, well-documented systems for Series B diligence.

Own end-to-end customer success for enterprise accounts: onboarding, implementation, adoption, expansion, and renewals. Ensure customers realize value quickly, configure product and workflows, monitor usage, mitigate churn, drive expansion, advise on HubSpot/Salesforce and GTM stacks, and surface voice-of-customer to Product and Support.

Leads a hands-on software engineering organization developing AI-enabled legal automation platforms. Responsibilities include setting technical direction, reviewing architecture and code, owning delivery and platform reliability, managing distributed teams, translating legal workflow requirements into scalable systems, and partnering with product, legal operations, executives, vendors, and clients. The role requires oversight of multi-tenant security, AI capabilities, Agile delivery, hiring, mentoring, and engineering quality.

Designs and leads enterprise Cisco ThousandEyes deployments, including architecture assessments, agent rollouts, test and alert strategies, integrations, migrations, and client roadmap sessions. Serves as a Level 3+ escalation point for networking issues, develops automation using Python, APIs, and Terraform, supports presales and SOW scoping, mentors engineers, and advises strategic accounts on digital experience monitoring.

Own and develop a TypeScript monorepo spanning Next.js, Expo, and Cloudflare Worker applications. Build PostgreSQL and Prisma data models, webhook and background job systems, secure financial-data and authentication flows, and AI features using LLM tool-calling. Handle production ownership, on-call responsibilities, incident analysis, code review, and reliability improvements. Collaborate remotely with strong written and verbal English while maintaining security, performance, and data integrity.

Business Analyst providing advisory and implementation support for utility-industry clients. Responsibilities include requirements elicitation, process modeling, impact assessment, roadmapping, solution optimization, documentation, stakeholder collaboration, presentations, business development, and process transformation. The role also includes mentoring team members, supporting project planning, and traveling to client sites or industry events up to 80% of the time.

Writes and edits B2B content across the buyer journey, including eBooks, whitepapers, reports, blogs, web copy, emails, and landing pages. Translates complex cybersecurity concepts into compelling narratives, supports integrated campaigns, collaborates with marketing and subject matter experts, and uses AI tools to scale production while maintaining human editorial quality and brand consistency.

Supports real-time media monitoring, stakeholder insight analysis, data preparation, alerts, briefings, and client reports. Responsibilities include tracking news across platforms, creating Excel pivot tables, updating charts and graphics, interpreting reputation-risk scoring, conducting research, and translating data into clear narratives. The intern collaborates with analysts to identify trends and emerging risks while developing analytical, writing, and business intelligence skills.