Top Tech Jobs & Startup Jobs in Rochester, NY

Manages international department operations, including criminal record searches, employment and education verifications, order processing, delayed-order tracking, client updates, vendor communication, and confidential data handling. Ensures searches are accurate, timely, and compliant with established procedures while supporting client-specific requirements. Requires fluent written and verbal French and English, strong organization, multitasking, problem-solving, communication, and intermediate Excel proficiency.

Manages international background-check and verification orders, including criminal record searches, employment and education verifications, research, manual data entry, order tracking, vendor communication, and timely client updates. Ensures accuracy, confidentiality, workflow compliance, and adherence to standard operating procedures while resolving issues and meeting client requirements.

Own the strategy, roadmap, and outcomes for Stripe’s third-party app ecosystem and Marketplace. Lead merchant discovery, adoption, activation, retention, app quality, distribution, partner incentives, analytics, and monetization. Identify ecosystem gaps, establish marketplace standards, and guide cross-functional teams across engineering, design, data science, partnerships, marketing, sales, support, risk, and legal. Represent ecosystem strategy to developers, partners, and users while aligning senior stakeholders around priorities and outcomes.

Owns and scales Stripe’s privacy operations programs, including data subject requests, privacy impact assessments, records of processing, transfer impact assessments, and cookie compliance. The role drives regulatory readiness, process improvement, AI-enabled automation, documentation, request triage, and cross-functional collaboration with Privacy Legal, Privacy Engineering, and company stakeholders.

Manages accounts receivable portfolios by collecting overdue balances, researching billing discrepancies, reconciling payments, negotiating payment resolutions, and minimizing bad debt. Partners with customers and internal teams to resolve account issues, prepares reports, performs root-cause analysis, and recommends process improvements. The role requires accurate financial data analysis, customer communication, prioritization, and proficiency with Excel and ERP or accounting systems.

Build and ship Ori developer tools across CLI, Slack, desktop, and cloud surfaces. Develop multi-model agent runtimes with model switching, provider fallbacks, tool integrations, sandboxing, secrets management, session handling, and version-controlled agent state. Own the full product experience, including installation, authentication, reliability, observability, and evaluations. Collaborate with product, design, and platform teams while feeding platform requirements into OpenRouter APIs and SDKs.

Serves as the subject matter expert for individual disability insurance product compliance and supports supplemental health products. Monitors and interprets federal and state regulations, assesses risks, performs compliance testing, develops policies and guidance, supports product filings, and advises cross-functional teams. The role also assists with audits and regulatory examinations, develops training materials, reviews customer-facing materials, and participates in industry activities.

Lead brand messaging, direct-response copy, creative concept development, campaign pitching, and client-facing communications for national and global brands. Guide copy through production, collaborate with motion and design teams, maintain brand standards, explore AI tools, mentor junior creatives, and help solve broader creative and process challenges.

Supports growth marketing through social media content creation, short-form video, copywriting, conference and event coordination, brand partnerships, performance reporting, AI tool experimentation, research, and administrative organization.

The Compensation Analyst conducts market compensation analysis, evaluates job levels and pay grades, manages the annual merit cycle, benchmarks salary and benefits data, and maintains compensation profiles in Workday. The role partners with HR, Finance, Payroll, and business leaders, provides compensation guidance, supports reorganizations and career architecture, ensures compliance and data integrity, and develops training and process documentation.

Sources, screens, and interviews candidates; communicates with applicants; partners with recruiters, hiring managers, and leadership; posts jobs; coordinates interviews; maintains candidate records and reporting in the ATS; and supports end-to-end recruiting processes.

Owns the client onboarding experience from signed agreement through live retirement plan. Leads onboarding and conversion team leads, builds scalable workflows, SOPs, and training, manages timelines and service levels, partners with Product and Engineering on workflow tools, tracks operational KPIs, forecasts capacity, and resolves cross-functional onboarding issues.

Design, build, and maintain scalable cloud or hybrid infrastructure with automated CI/CD, monitoring, and cloud optimization to ensure 99.9% uptime. Lead migration efforts, implement monitoring and performance strategies, and collaborate with cross-functional teams to maintain platform stability.

Provide technical support for developer customers, resolve inquiries, create and maintain tutorials and content to improve self-sufficiency, minimize engineering interrupts, and collaborate with cross-functional teams on support strategies.

Design and manage financial systems for accurate cashback calculations, build and maintain reconciliation processes, ensure data integrity for yield-bearing instruments, collaborate with compliance, and partner with cross-functional teams to improve financial system efficiency.