Top Tech Jobs & Startup Jobs in Rochester, NY

Lead and own incident response engagements: manage client communications, set strategy, direct technical workstreams, mentor team members, track budgets/SOWs, ensure timely containment, evidence preservation, log collection, and recovery guidance while identifying upsell opportunities and maintaining SLA deliverables.

Lead GTM systems strategy and roadmap, own Salesforce architecture and integrations, manage a Salesforce administrator, run implementations (including CPQ), maintain data governance, security, and documentation, and pilot AI-driven automation to improve revenue operations and data quality.

Lead platform-wide product strategy and execution, own the roadmap, drive customer discovery with insurance brokers, work closely with engineering to ship features, define AI product strategy, synthesize cross-functional signals, set success metrics, and communicate decisions across the organization.

Deliver and manage implementations of PTC Windchill PLM solutions: install, configure, upgrade, and rehost systems; translate requirements into designs; provide client communication, technical support, documentation, and process improvement to ensure on-time, on-budget project delivery.

Own computer-vision accuracy end-to-end: measure per-customer metrics, investigate misclassifications, curate and label datasets, prioritize retraining, and build continuous learning pipelines. Partner with ML/CV engineers and stakeholders to define acceptance criteria, translate findings into actionable fixes, and eventually implement tooling and retraining to ship regular model improvements.

Part-time (Mon–Wed) Growth Specialist responsible for hands-on paid user acquisition across app and web. Own budget allocation, build and optimize campaigns, test creative and store pages, maintain tracking (UTMs, pixels, deeplinks, SKAdNetwork), compare platform and analytics data, run experiments, and report weekly/monthly performance with clear recommendations.

Build and own user-facing features and core platform architecture across frontend, backend, and ML pipelines. Integrate AI workflows (LLMs, embeddings) for curriculum generation and automated evaluation. Manage end-to-end development: requirements, design, implementation, CI/CD, testing, observability, and iteration while collaborating with product, design, ML, and customer teams.

Lead sourcing, negotiating, and closing strategic channel partnerships (consulting firms, device/PMS vendors, distributors). Own partner-sourced pipeline, revenue targets, forecasting, and partner activation—including onboarding, training, and cross-functional launch. Manage partner relationships, run business reviews, and coordinate with Sales, Marketing, Product, and Legal to scale partnerships.

Own post-sale success for a portfolio of enterprise customers: drive retention, renewals, and expansion; build multi-threaded relationships; run Executive Business Reviews; monitor customer health; manage device inventory and demand planning; coordinate with solutions, technical account managers, sales, and finance; and contribute to CS playbooks and onboarding frameworks.

Own relationships for 40–50 mid-market GovCon accounts to drive adoption and value from an AI-driven proposal platform. Execute value plans, deliver business reviews, monitor account health, surface risks, enable expansions, train users, partner with Account Managers, and translate customer feedback into product input.