Top Tech Jobs & Startup Jobs in Rochester, NY

Lead creative direction for medium-sized or components of large interior design projects, collaborate with sales, sourcing and operations, manage multiple projects from discovery to final deliverables, elevate processes and mentor team designers, and occasionally travel domestically and internationally.

Manage client PR and communications programmes with emphasis on media relations, content development, and client counsel. Oversee project delivery, budgets, and account teams; act as deputy to heads of practice on accounts and pitches; coach staff and lead special projects to meet client and revenue targets.

Provide account management and order support for sales associates in promotional products and print solutions. Tasks include order entry, vendor sourcing and follow-up, inventory and eCommerce management, customer communication and issue resolution, reporting, and occasional travel to conferences and tradeshows to support sales growth and client satisfaction.

Qualify inbound and outbound leads for STARLIMS, rapidly respond to prospects, book high-quality meetings for Account Executives, maintain CRM records, research accounts, capture customer requirements, and provide feedback to sales and marketing to help grow pipeline and conversions.

Lead strategic business growth for a freight brokerage by prospecting and closing shippers and carriers, managing key accounts, developing customized freight strategies, analyzing market trends, negotiating rates and contracts, collaborating with operations, mentoring junior staff, and tracking performance to drive revenue expansion.

Design and deploy predictive forecasting and analytics to support Revenue operations. Build models for forecasting, churn, expansion, and pipeline analytics; create scalable dashboards; partner with Revenue Operations, Finance, and Data Engineering to improve data quality, KPI governance, and executive reporting to drive data-driven decisions and AI readiness.

Own and close the company’s largest, most complex public-sector enterprise deals. Prospect and grow territory, navigate multi-stakeholder procurement, manage forecasting and pipeline, expand revenue within major accounts, and mentor Account Executives by providing strategic deal support and operational leadership.

Provide remote customer support via phone, email, and live chat. Resolve inquiries and account issues, update records in company systems, escalate complex problems, meet quality and productivity goals, and collaborate with team members while staying current on products and policies.

Drive sales growth by visiting prospects and existing customers in a territory, building relationships, coordinating with an Inside Sales Representative, and using CRM and NetSuite to plan travel and track interactions.

Design, configure, and implement ServiceNow HRSD solutions including Case and Knowledge configuration, Employee Service Center, onboarding/transition flows, GRC module design, and integrations (SOAP/REST). Produce technical and business design specs, implement scripted web services, and collaborate across distributed teams.