The Role
Design, configure, and implement ServiceNow HRSD solutions including Case and Knowledge configuration, Employee Service Center, onboarding/transition flows, GRC module design, and integrations (SOAP/REST). Produce technical and business design specs, implement scripted web services, and collaborate across distributed teams.
Summary Generated by Built In
This is a remote position.
- 5+ years of overall ServiceNow Experience & at least 2 years of experience in HR Service Delivery Application
- Has knowledge & understanding of HR functions, processes, and best practices
- Proficient in understanding of HR best practices related to ServiceNow HRSD and technical components including Case and Knowledge configuration in HRSD
- Experience in creating business and technical design specifications for implementation of the ServiceNow GRC module application
- Hands-on in HR Service Creation, configuring Case Management, Employee Service Center, Enterprise Transition & Onboarding
- Experience in implementing scripted Web services in ServiceNow, SOAP, REST, and integrations with external system
- Excellent in documentation, verbal and written communication skills and ability to work with teams across geographical locations
Requirements
CSA Certification is mandatory
Skills Required
- 5+ years overall ServiceNow experience and at least 2 years in HR Service Delivery (HRSD)
- ServiceNow Certified System Administrator (CSA) certification
- Knowledge and understanding of HR functions, processes, and best practices
- Proficiency with HRSD technical components including Case and Knowledge configuration
- Experience creating business and technical design specifications for ServiceNow GRC module implementations
- Hands-on experience with HR Service Creation, Case Management, Employee Service Center, and Enterprise Transition & Onboarding
- Experience implementing scripted web services in ServiceNow and integrating via SOAP and REST with external systems
- Excellent documentation, verbal and written communication skills; ability to work with geographically distributed teams
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The Company
What We Do
QBrainX Inc. is a specialized provider of hyper-automation and enterprise process optimization solutions. Acting as a digital transformation ally, the company empowers businesses across various domains to achieve excellence through innovative digital engineering and platform modernization. It leverages expertise in ServiceNow, Salesforce, SAP, and AI-driven data solutions to automate business processes and deliver high-performance, future-ready systems for global enterprises.
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