Top Tech Jobs & Startup Jobs in Rochester, NY

Lead and coach a team of senior Customer Success Managers for North America Enterprise. Protect and grow enterprise revenue by driving retention, reducing churn, and uncovering expansion. Build playbooks and proactive intervention strategies, use data to forecast risks and optimize portfolios, and act as executive escalation and cross-functional partner to ensure successful customer journeys and renewals.

Work onsite with poultry customers to gather requirements, assess production lines, and configure DSI portioning system software. Provide process-improvement feedback, measure and analyze production data, and coordinate customer visits. Role is fully remote but requires extensive travel to customer sites.

Create competitive commercial AV system designs and bid documentation from construction drawings and specifications. Produce shop drawings, pull sheets, and technical documentation; identify scope gaps and risks; collaborate with sales and engineering to deliver technically sound proposals and support engineering work between bids.

Own and operate Chess.com's Elasticsearch/OpenSearch platform: capacity planning, cluster architecture, performance tuning, incident response, migrations, and GitOps-driven infrastructure. Provide on-call incident leadership, snapshot/disaster recovery, index and mapping guidance, and enable cross-team use of dashboards and query optimizations at massive scale.

Lead origination and client relationship management for private equity commercial due diligence and value-creation engagements in the professional services vertical. Drive business development with PE firms, investment banks, and intermediaries, manage client delivery and execution, partner with senior team members on diligence, and build the firm’s brand and intermediary coverage to expand deal flow.

Define and build Fuse's inference-serving architecture and stack, including request routing, batching, scheduling, and autoscaling for latency-sensitive workloads. Own model-level optimizations (quantisation, distillation, speculative decoding), translate performance SLAs into capacity plans, and integrate low-level GPU/CUDA performance work with serving infrastructure. Set benchmarks, tooling, and act as technical owner of inference performance and reliability.

Manage day-to-day operational setup and maintenance of influencer marketing campaigns on Kyra's platform. Ensure data accuracy, keep campaign information consistent, track timelines, flag risks, support PMO admin tasks, and provide workflow/UI feedback to engineering teams.

Senior Associate responsible for drafting, negotiating, and overseeing a wide range of commercial, IP/IT, software, and services contracts for large global clients. Lead complex negotiations, mentor junior team members, ensure delivery commitments, maintain client systems data, develop templates and playbooks, and improve client contracting processes while adhering to ISMS policies and quality controls.

Remote Sales Development Representative responsible for prospecting and qualifying buyers for premium domain names through inbound and outbound outreach. Research targets, build rapport with decision-makers, manage a pipeline, partner with senior sales to advance opportunities, and meet activity and qualified-opportunity goals while using coaching to improve selling skills.

Company invites talented, energetic candidates to submit a general application. Emphasizes teamwork, collaboration, professional development, flexible work environment, and accommodations for applicants with disabilities.