Top Tech Jobs & Startup Jobs in Rochester, NY

Develop, test, debug, maintain, and enhance COBOL applications in mainframe environments. Collaborate with clients and cross-functional teams to gather requirements, develop technical solutions, troubleshoot systems, ensure code quality, and document technical specifications and processes. The role also involves supporting existing applications, following data standards, and communicating effectively with clients and vendors.

Provides first-level remote technical support for managed-services clients through phone and web tickets. Responsibilities include troubleshooting and resolving end-user issues, administering accounts, documenting incidents, communicating ticket status, meeting service-level agreements, and escalating unresolved problems. The role requires multitasking across tickets, strong customer communication, continual technical learning, and occasional weekend or holiday availability.

Provides technical product support for healthcare practice clients by troubleshooting software issues, analyzing logs and SQL data, reproducing bugs, and documenting escalations. Owns the knowledge base, supports AI self-service tools, coordinates account setup and website builds, communicates product issues to Customer Success, and performs release QA. The role prioritizes independent issue resolution, clear client communication, automation, and accurate data handling.

CoLab is seeking people with mechanical engineering backgrounds for potential future roles spanning customer value management, solutions engineering, forward-deployed engineering, product development, and account executive work. Candidates may apply their engineering experience to customer implementations, technical problem-solving, AI-powered product development, or consultative sales. This is an expression-of-interest posting rather than an active opening. Students should pursue opportunities through university or college co-op and internship programs.

Staff Data Analyst leading complex, cross-functional analytics initiatives and executive-level decision support. Responsibilities include defining metrics, building scalable data models and infrastructure with dbt, ensuring data quality and governance, developing analytical roadmaps, mentoring analysts, improving data literacy, and advising Sales, Marketing, Finance, and Operations stakeholders.

Build and lead Concourse’s federal sales business by defining go-to-market strategy, targeting agencies, shaping requirements, managing capture and contract vehicle strategy, and developing reseller and integrator partnerships. Initially own the federal pipeline, then hire and lead account executives. Translate federal security, hosting, and authorization needs to product teams while selling technology solutions to civilian agencies.

Provides administrative and operational support to the Global Marketing Leadership Team. Responsibilities include calendar management, expense reports, vendor invoices, procurement and contracts, file and SharePoint maintenance, meeting documentation, communications support, onboarding, event logistics, and travel coordination. The role requires strong organization, communication, discretion, adaptability, and the ability to manage competing priorities in a global, cross-cultural environment.

Sell advertising to existing and prospective firearms-industry clients through phone outreach, relationship management, prospecting, follow-up, negotiation, and closing signed insertion orders. The role is remote, contract-based, and paid entirely through a 15% commission on advertising revenue collected. Successful candidates independently manage their pipeline, retain and grow accounts, handle rejection, and drive revenue without a guaranteed salary or fixed schedule.

Own product marketing for cloud and AI security solutions, developing industry- and persona-specific messaging, sales enablement content, competitive battlecards, customer proof, and deal support. Partner closely with Product, Sales, Sales Architects, and Customer Success to improve field readiness, address objections, support live opportunities, and bring buyer feedback into positioning and product decisions.

Build and maintain scalable production infrastructure, CI/CD pipelines, and cloud platform capabilities. Design infrastructure architecture, automate manual processes, manage Kubernetes-based environments, scale databases and messaging systems, and monitor production services. The role partners with engineering teams across the product lifecycle and uses infrastructure as code, Helm, cloud technologies, and open-source tools to improve reliability, delivery, and developer experience.

Develop incident-response dashboards and SLO-based alerts, improve logging, metrics, tracing, authentication, and infrastructure observability, benchmark cloud storage, review security and network configurations, optimize costs, build application features, create infrastructure-as-code for AWS, GCP, and Azure, and support IAM needs.

Manages Club Car dealer and channel-partner relationships across South Carolina and East Georgia. Develops territory business plans, expands consumer and commercial vehicle sales, trains dealer sales teams, evaluates dealer performance, recruits new partners, supports key accounts, conducts outside sales calls and trade shows, monitors competitors, and reports progress to management. The role requires approximately 50–75% travel.