Top Customer Success Jobs in Richmond, VA

The Technical Customer Success Manager will lead customer satisfaction efforts, ensuring clients achieve goals through effective platform utilization, onboarding, and relationship management while promoting feedback and service improvements.

The Client Success Engineer ensures successful technology adoption and integration for clients, providing training, support, and performance assessments to drive client satisfaction and operational improvements.

The Senior Manager, Customer Success leads a team to drive customer retention and value, ensuring alignment with company metrics and collaborating cross-functionally with various departments.

The Customer Success Manager will engage with customers to drive value from Singular's product, manage onboarding, and enhance retention and account growth through technical solutions and client advocacy.

The Customer Success Manager drives business impact for Enterprise accounts, ensuring value realization, managing relationships, and contributing to customer strategy and renewals.

The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.

As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.

The Strategic Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, and facilitating growth for large clients.

The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.

The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.

The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.

The Client Success Manager at WasteX ensures customer success by onboarding clients, managing relationships, and collaborating internally to improve products and services.

The Customer Success Manager will manage customer relationships, guide clients on onboarding, develop strategies for success, and drive product adoption and expansion while collaborating with various teams.

As a Client Success Manager - Mid Market at Hinge Health, you'll manage client relationships, drive product adoption, and ensure client retention through strategic communication and data-driven insights.

The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.

The Customer Success Manager will manage a portfolio of accounts, drive customer value, collaborate with teams, and leverage AI to improve outcomes.

The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.

The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.

The Customer Success Onboarding Specialist ensures a smooth onboarding experience for new Pros, guiding them through account activation and driving product adoption while providing exceptional customer service.

The Customer Success Manager engages strategic customers, drives satisfaction, ensures effective platform usage, and builds strong relationships to enhance retention and growth.

The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.

The Customer Success Specialist provides exceptional service by assisting customers with the Eventeny platform, ensuring effective communication, and fostering strong relationships to enhance event experiences.

The Customer Success Manager will manage customer relationships, drive retention and growth, support onboarding, and ensure customers realize value from the product.

The role involves managing 45-55 mid-market accounts, driving customer adoption and growth, delivering compelling presentations, leading renewal discussions, and collaborating cross-functionally while integrating AI tools to enhance customer experiences.