Top Tech Jobs & Startup Jobs in Richmond, VA

Own the end-to-end experience for healthcare professionals using ShiftKey’s marketplace, from discovering and accepting shifts through retention and repeat engagement. Define and report Professional Lifetime Value, develop retention strategies, improve reputation and discoverability, clarify earnings, and connect product decisions to unit economics. Partner closely with the facility-side product manager, finance, leadership, and distributed delivery teams.

Lead the Enterprise Technical Success Managers organization for a region, owning segment NRR/GRR, team health, manager development, and executive customer relationships. Drive portfolio-level reviews, escalation and recovery for high-ARR accounts, partner with Sales/Product, and ensure process and coverage consistency across the segment.

Configure and maintain marketing technology platforms and tracking across customer touchpoints. Implement, validate, and troubleshoot event schemas, tags, pixels, APIs, webhooks, and integrations. Build audiences, workflows, personalization, and QA plans; translate business needs into technical requirements and documentation. Partner with cross-functional teams to ensure data quality, attribution, lead routing, and responsible data handling.

Generate qualified B2B technology sales opportunities across the UK, Europe, and potentially additional markets. Responsibilities include researching target accounts, prospecting senior technology decision-makers through cold calls, LinkedIn, email, and multichannel outreach, qualifying needs and project fit, scheduling meetings, managing CRM records and follow-ups, maintaining pipeline health, tracking performance, and collaborating with account executives and technical teams on opportunity handoffs.

Manage and own the full onboarding program, maintain accurate HR records and employee files, complete verifications including E-Verify, support benefits and 401(k) compliance, and partner with recruiters, hiring managers, and the People team on projects to ensure a smooth employee experience.

Prospects and qualifies leads, develops client relationships, delivers sales presentations, negotiates and closes deals, meets sales targets, maintains CRM records, researches markets and competitors, and collaborates with marketing, account management, and operations teams.

Serve as primary HR contact for employees and managers across a 220+ multi-state workforce. Manage employee relations, investigations, workers' comp, recruiting operations, onboarding/offboarding, leave administration, compliance with multi-state employment laws, and continuous HR process improvement. Partner with the Director on complex matters and support retail locations.

As a Senior Machine Learning Engineer, you will design and implement systems for ML and NLP, optimizing models and tools for Clover's healthcare solutions.

Build relationships with customers, partners, distributors, and industry influencers; develop new business; prepare reports, presentations, and proposals; deliver personalized product demonstrations; manage the full sales cycle; provide presales support; and collaborate with product development and marketing teams. The role serves Mandarin-speaking regions and may involve national and international trade shows.

Sell Agency and API products to mortgage lenders, servicers, and credit unions. Build pipeline through phone, email, and social outreach; manage consultative discovery, technical scoping, pilots, pricing, legal and compliance reviews, and contract close. Expand existing customer ARR through production success and product alignment. Prepare sales meetings, demos, thought leadership content, and attend industry tradeshows.