We’re looking for a people-focused People Ops Generalist to support our growing team. In this role, you’ll be one of the first touch points for employees, setting the tone for their experience with us. You’ll partner closely with recruiters, hiring managers, the broader People team and all employees to make sure every interaction feels smooth, thoughtful, and delightful. From supporting onboarding and HR processes, you’ll be at the heart of keeping our people operations running seamlessly. If you have a service-oriented mentality, thrive on organization, and genuinely enjoy connecting with people, then you’ll fit right in.
- Manage Thatch’s onboarding program; from pre-boarding logistics and systems admin, to day 1 onboarding sessions, you will own it all.
- Maintain accurate records in HR systems
- Help new hires feel welcome by supporting onboarding and managing the onboarding calendar
- Complete employee verifications, E-verify and maintain employee files.
- Manage People related compliance around Benefits, 401(k) management, and support employees through any People related organization changes.
- There will be an opportunity to work closely with the Head of People and other members of the people team on special projects and programs.
- 3+ years of experience in HR, People Ops or a related administrative role
- Exceptional organizational skills with the ability to manage multiple priorities
- Strong written and verbal communication skills
- High attention to detail and accuracy
- Discretion in handling confidential information
- Exercises good judgement when faced with challenges
- Prior experience with Rippling or other HRIS tools
- A people-first mindset and genuine interest in creating positive experiences for and enabling our employees to do their best work
- Excellent customer service skills
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Skills Required
- 3+ years of experience in HR, People Ops, or a related administrative role
- Exceptional organizational skills with the ability to manage multiple priorities
- Strong written and verbal communication skills
- High attention to detail and accuracy
- Discretion in handling confidential information
- Exercises good judgement when faced with challenges
- Experience completing employee verifications, including E-Verify, and maintaining employee files
- Prior experience with Rippling or other HRIS tools
- People-first mindset and genuine interest in creating positive employee experiences
- Excellent customer service skills
Thatch (thatch.ai) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thatch (thatch.ai) and has not been reviewed or approved by Thatch (thatch.ai).
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Healthcare Strength — The company advertises exceptionally generous health coverage delivered through its own ICHRA-based platform and a curated marketplace. Partnerships and add-ons broaden access to services such as mental health, enhancing the perceived depth of coverage.
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Flexible Benefits — Benefits center on personalization, allowing employees to choose individual medical, dental, and vision plans and use remaining allowances via a spend card. Integrations and APIs aim to simplify administration while preserving choice.
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Leave & Time Off Breadth — Unlimited PTO alongside paid company holidays is highlighted as part of the total rewards package. This breadth of time off is positioned within a flexible, remote-first culture.
Thatch (thatch.ai) Insights
What We Do
Thatch is an all-in-one platform that makes it easy to offer your employees the most personalized healthcare experience. You decide what to spend, and your team gets great health benefits.
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