Top Tech Jobs & Startup Jobs in Richmond, VA

Lead product marketing for Foley’s SaaS platform, owning positioning, messaging, pricing, packaging, launches, product training, competitive insights, and AI commercialization. Build repeatable marketing processes, enable Sales and Customer Success, measure outcomes, and influence cross-functional decisions through customer and market evidence. The role is primarily remote within approved US states, with occasional office visits for collaboration, training, and events.

Leads Foley’s customer onboarding function across SMB, mid-market, and enterprise segments. Manages and develops onboarding teams, owns onboarding strategy and playbooks, partners with Sales, Operations, and Customer Success, and oversees implementation execution. Accountable for onboarding KPIs, capacity, customer transitions, escalation management, and continuous process improvement. The role requires strong cross-functional leadership, organizational skills, customer communication, and experience scaling onboarding programs in a technology company.

Leads integrated B2B marketing campaigns spanning brand, product, demand generation, content, events, partnerships, and owned media. Partners with executive, revenue, sales, and cross-functional teams to develop messaging, go-to-market plans, and pipeline-driving programs. Oversees campaign analytics, ROI reporting, marketing materials, vendors, and agencies while mentoring marketing staff and identifying opportunities to improve brand performance and growth.

Develop and optimize integrated, multi-channel marketing campaigns using audience research, analytics, SEO, AEO, and GEO strategies. Coordinate campaign planning, reporting, content distribution, and cross-functional communications while using platforms such as Asana, Google Analytics, WordPress, Mailchimp, and Sprout Social. Provide actionable performance insights and marketing strategy consultation to internal teams and external partners.

Develops, implements, maintains, tests, and troubleshoots software applications supporting company systems. Collaborates with business analysts and lead developers to analyze requirements, design solutions, document functionality, conduct code reviews, support QA and deployments, manage version-controlled code, and resolve production defects. The role participates in software development projects, communicates progress, and provides on-call night support.

Designs and operates cloud and data center infrastructure, including Terraform and Ansible platforms, CI/CD pipelines, storage fleets, observability, and self-service automation. Leads architecture decisions, incident response, infrastructure standards, and mentoring. Requires hands-on production experience with infrastructure as code, public clouds, Linux systems, delivery pipelines, monitoring, and AI-assisted operations. Participates in on-call and occasionally coordinates data center visits or remote hands.

Lead technical discovery, customized demonstrations, and proofs of value for enterprise CTEM customers. Map vulnerability, asset, ticketing, and remediation workflows; integrate customer tools; prove exposure-management outcomes using customer data; and communicate findings to engineers, CISOs, and executives. Maintain presales deal information, provide product feedback, create reusable demo and POV assets, and expand expertise into third-party risk management and cyber risk quantification.

Investigate complex customer technical issues involving APIs, SDKs, source code, logs, and payment integrations. Reproduce problems, create actionable engineering escalations, support incident management, and communicate findings to customers. The role also coaches support teammates, improves documentation and processes, identifies recurring issues, leads retrospectives, and manages cross-functional projects. Payments experience is preferred, while familiarity with Ruby on Rails, React, Android, iOS, Zendesk, Jira, and AI-enabled support is valued.

Leads product vision, requirements, backlog, and delivery for a statewide vaccine management and clinical case management system. Acts as liaison among local health departments, Massachusetts DPH, and IT teams. Defines workflows for immunization clinics, vaccine inventory, nursing case management, insurance billing, interoperability, reporting, compliance, training, and adoption. Requires extensive local public health, clinical case management, immunization, billing, consulting, and project leadership experience.

Own technical wins for strategic enterprise sales, partnering with Account Executives to discover customer needs and develop production-ready solutions. Build proofs of concept, demonstrations, prototype AI agents, and supporting tools while engaging AI teams, data platform teams, and enterprise architects. Apply hands-on experience with LLMs, agents, data science, machine learning, or data engineering to explain how agents retrieve data and use business context.

Owns end-to-end workflow strategy and execution for a centralized healthcare platform. The role defines product requirements, partners with engineering, optimizes cross-product workflows, analyzes adoption and utilization data, engages customers, and drives roadmap decisions. Success involves improving workflow performance, customer adoption, scalability, and operational outcomes across live environments while coordinating multiple stakeholders and introducing automation and AI-supported tools.