Top Tech Jobs & Startup Jobs in Richmond, VA

Lead and scale the Customer Success organization to drive retention, expansion, and customer value. Build processes, KPIs, segmentation, and lifecycle programs; partner with Sales, Product, and Support; recruit and develop leaders; improve forecasting, customer health, and expansion outcomes to support rapid company growth.

Drive revenue through indirect channel partners by recruiting, onboarding, enabling, and managing agents, brokers, and strategic alliances. Support partner-led sales with solution development, pricing, proposals, and presentations; manage pipeline, forecasting, and partner performance in CRM; collaborate cross-functionally and represent the company at partner events while resolving escalations and developing joint business plans.

Lead US payroll operations across five legal entities, managing a team of three specialists. Own end-to-end payroll processing, final sign-off, off-cycle runs, and year-end compliance. Ensure federal/state tax compliance and SOX controls, manage vendors and stakeholders, drive system upgrades and integrations (Workday), and lead process improvements and payroll reporting for senior leadership.

The VP of Operations will lead Business Operations, Data, and AI Transformation, driving operational excellence and scalable infrastructure to support hypergrowth at Torq, focusing on data-driven culture and AI integration.

Lead and manage NBA newsroom coverage, assign and edit breaking news, generate and plan story ideas, mentor reporters and editors, coordinate with audio/video teams, optimize audience engagement, and publish via WordPress.

Own day-to-day administration of global benefits programs including enrollments, billing reconciliation, open enrollment, vendor and broker management, and benefits system implementation. Provide employee support and orientations, maintain local benefit documentation, coordinate leaves, ensure compliance with ACA/COBRA/ERISA and data privacy (GDPR/HIPAA), assist audits, and recommend market-competitive solutions for scaling benefits internationally.

Lead and manage fragrance and flavor development projects, liaising between Marketing, R&D, and external suppliers. Perform olfactive/taste evaluations and sensory testing, ensure regulatory, stability, pricing, and formulation compatibility, incorporate consumer insights and new technologies, and deliver training and market trend analysis for assigned brands.

Manage user access and identity across internal systems (Google Workspace, Slack, HubSpot, Atlassian); provision and deprovision users; configure SaaS platforms and workflows; troubleshoot access and configuration issues; maintain documentation and run access reviews; support cross-functional teams and vendor escalations while applying least-privilege and basic HIPAA safeguards.

Own outbound prospecting into mid-market decision-makers across phone, email, and LinkedIn. Research accounts, run multichannel cadences, book qualified first meetings for AEs, maintain HubSpot hygiene, and feedback messaging performance to GTM team.

Design, train, and deploy custom object-detection models for retail; fine-tune and integrate vision-language models; optimize models for edge devices; build dataset and annotation pipelines; prototype research ideas; and provide technical leadership and mentoring for CV infrastructure and production ML systems.