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Prospect and acquire high-value VIP players across Ontario, build lasting customer relationships, execute regional acquisition events, and implement localized strategies, promotions, and offers. Manage business plans to achieve revenue and profit targets while supporting compliance, responsible gaming, and player experience initiatives. The role requires managing high-value accounts, obtaining gaming licenses, and working nights, weekends, and travel as needed.

Build and operate scalable Go backend services for DraftKings Exchange, supporting high-volume, low-latency transactions and real-time market activity. Responsibilities include distributed systems design, architecture, performance optimization, production troubleshooting, observability improvements, code reviews, mentorship, and collaboration with product, data, trading operations, and engineering teams.

Build and manage relationships with VIP players, drive sales metrics and net revenue, and deliver personalized experiences that increase engagement and loyalty. Use customer and performance data to identify trends and opportunities, recommend solutions, follow responsible gaming policies, and resolve escalations with internal teams. The role requires strong relationship-building, revenue strategy, customer service, operational improvement, and compliance with state gaming licensing requirements.

Build and manage relationships with VIP gaming customers through communications, events, promotions, and escalation support. Drive revenue, loyalty, and brand advocacy by understanding customer needs, monitoring market trends, providing feedback for platform improvements, and following VIP and responsible gaming policies. The role requires travel, nights and weekends, and obtaining required state gaming and financial licenses.

Build and manage relationships with VIP players, drive sales metrics and net revenue, analyze customer and performance data, identify engagement opportunities, recommend personalized solutions, uphold responsible gaming policies, and resolve customer escalations with internal teams.

Lead daily operations at a lottery fulfillment center, overseeing ticket order processing, facility management, scheduling, timecards, safety, compliance, and cash reporting. Hire, train, mentor, and manage team performance while establishing efficient operating procedures and process improvements. Coordinate facility issues and local lottery representatives, communicate with regional and senior leadership, and support continuous operations including nights, weekends, and holidays.

Manage general litigation and legal risk across the business. Responsibilities include assessing lawsuits and legal threats, developing response strategies, drafting and reviewing court filings, guiding outside counsel, negotiating dispute resolutions, representing the company in small claims court, responding to regulatory inquiries, and advising internal stakeholders on emerging legal issues.

Prospect and acquire high-value VIP players, build lasting customer relationships, execute regional acquisition events, and implement localized go-to-market strategies. The role manages business plans, revenue goals, promotions, compliance initiatives, and VIP engagement while supporting responsible gaming and brand advocacy. Requires travel, nights, weekends, and obtaining state gaming licenses.

Manage intellectual property litigation, disputes, discovery, outside counsel, and court filings. Advise teams on patents, trademarks, copyrights, publicity rights, and legal risk. Support patent harvesting and prosecution, trademark protection, regulatory inquiries, customer complaints, commercial litigation, and artificial intelligence governance. Translate complex legal issues into practical business guidance while managing multiple priorities.

Leads architecture and hands-on development of scalable backend systems and APIs supporting real-time applications. Owns the engineering lifecycle, writes high-performance code, establishes testing and reliability practices, resolves production issues, guides technical roadmaps, collaborates cross-functionally, and mentors engineers. The role requires expertise in object-oriented backend development, distributed cloud systems, automated testing, system monitoring, and technical leadership.