Top Senior Level Customer Success Jobs in Reno, NV

Lead customer engagements to maximize adoption and ensure success of Coupa platform, leveraging strong project management and technical expertise.

The Director of IT Service Desk will lead the global IT Service Desk team, focusing on operational excellence, AI solutions, and customer satisfaction. Responsibilities include managing team performance, implementing automation, and ensuring timely support services.

Lead global strategy for customer engagement and growth, managing lifecycle marketing teams and ensuring alignment across departments. Drive data-informed decisions and enhance customer experience through scalable programs.

The Senior Customer Success Quality Analyst will drive quality initiatives, implement data monitoring systems, and enhance customer interactions by collaborating with various teams and leveraging business intelligence tools.

The role involves assessing sales quality, implementing compliance and data monitoring systems, and providing insights to improve customer engagement and sales outcomes.

This role involves partnering with Public Sector Account Executives, driving deal strategies, and providing tailored demonstrations focusing on customer outcomes. Strong analytical skills and domain expertise in solutions engineering are essential.

Manage client relationships, ensure satisfaction and retention, achieve sales targets, and coordinate with internal teams for account success.

The Account Manager focuses on client relationship management, ensuring satisfaction and retention, achieving sales targets, and developing account strategies.

As a Senior Sales Engineer, you will guide customers through the technical sales process, influence product development, and create enablement resources while collaborating closely with sales and engineering teams.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The role involves providing technical expertise on Datadog solutions, collaborating with sales, conducting demos, and designing custom solutions for clients.

The Fraud Investigator will conduct complex fraud investigations, liaise with law enforcement, prepare regulatory reports, and recommend fraud prevention strategies.

The Customer Insights Analyst will analyze customer feedback, support product strategy, and collaborate with teams to enhance customer experience.