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Top Remote Customer Success Jobs in Wilmington, NC
As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.
The Sales Representative role involves promoting and selling products or services, building strong customer relationships, customizing presentations, and ensuring customer satisfaction.
As a Customer Success Manager, you'll enhance customer satisfaction and retention through proactive engagement, regular check-ins, and addressing concerns. You will help drive revenue growth by upselling and advocating for customer needs while promoting the adoption of a new SaaS model.
The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.
The Lead Accessibility Training Specialist will deliver accessibility training on Section 508 compliance, develop training materials, facilitate virtual workshops, and contribute to accessibility testing of ICT products. They will analyze training effectiveness and collaborate with various teams to enhance training content.
The Customer Success Manager at DuploCloud will oversee onboarding projects, ensuring customers adopt solutions effectively. The role requires strong technical knowledge of cloud technologies, project management, and collaboration with customers and internal teams to enhance the customer experience and drive product adoption.
As a Technical Customer Support Representative, you will identify and resolve customer issues related to computer software and hardware, provide support through email, chat, and phone, and ensure proper documentation of the resolutions. You will stay updated on product and system information and collaborate with team members for efficient problem-solving.
Walnut is a fintech startup focused on increasing access to affordable healthcare by offering a point-of-sale lending platform that allows patients to make healthcare payments manageable through small monthly installments, with no fees.
BigID seeks individuals interested in joining its talent network, inviting potential candidates to share their background and how they can contribute to the company. The environment focuses on innovation, diversity, and teamwork, highlighting benefits such as equity participation and flexible work arrangements.
Ritual is seeking talented individuals interested in collaborating to help build a sovereign layer for AI, focusing on their product Infernet, which connects on-chain and off-chain models. The team values passion and innovation, aiming to enhance AI infrastructure.
Top remote Companies in Wilmington, NC Hiring Customer Success Roles
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