Top Remote Customer Success Jobs in Wilmington, NC

Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.

As a Junior Customer Support Specialist, you will address customer inquiries via phone, email, and live chat, and assist in onboarding and product demos, ensuring a positive customer experience.

The Fraud Operations Supervisor oversees fraud investigation teams, ensuring timely fraud detection, compliance, team mentoring, and operational integrity in a remote work environment.

The Movement Communications Specialist will lead storytelling, coordinate with movement members, organize events, and support communication initiatives within the Wikimedia Foundation.

The Director of Customer Success will lead strategy and operations, ensuring customer value, driving adoption, and mentoring a Customer Success team.

As a Junior Client Services Manager, you will support client relationships, assist with campaign coordination, and collaborate with teams to ensure smooth delivery of influencer marketing campaigns.

The Sr. Managed Onboarding Manager will lead onboarding for key clients, translating needs into structured plans, managing projects, and improving programs with a focus on eCommerce advertising.

The Technical Account Manager ensures the technical success of strategic accounts, onboarding customers, addressing challenges, and advocating for their needs to improve product engagement.

The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.

The Oncology Key Account Leader is responsible for managing key accounts, leading teams, developing account plans, and engaging with healthcare institutions.