Top Remote Senior Level Strategic Operations Jobs in Washington DC,

Responsible for redesigning mortgage operations, improving efficiency with emerging technologies, and collaborating across teams for a scalable operating model.

The Senior Managing Director will lead and oversee curriculum design and instructional materials development, managing projects and client relationships while ensuring high-quality standards and alignment with educational frameworks.

The Interim CIO will align IT strategy with institutional goals, oversee IT planning and budgeting, and lead IT teams to enhance technology efficiency in higher education.

Lead design and rollout of Talkiatry's QA operating model and first QA platform, automate independent QA over BPO volume, and quality-assure both human and agentic AI interactions. Build and lead a small team, define scorecards and coaching, deliver QA insights and dashboards, partner with AI Ops, Clinical, and Operations, and embed compliance and HIPAA-sensitive audits into a scalable QA program.

Partner with District Managers to improve enrollment, retention, and operational performance through coaching, data analysis, action plans, and field engagement. Use dashboards and reports to diagnose gaps, recommend high-impact actions, track coaching outcomes, and support turnaround or growth initiatives while liaising with central support teams.

Lead global renewal strategy and operations to maximize retention. Design cross-functional processes, AI-driven analytics, early-warning indicators, and annual planning. Align Sales, Finance, Field Engineering, and Marketing, advise senior leadership, and manage a team to scale renewal lifecycle improvements.

Lead Jamf's business continuity program, conducting BIAs and risk assessments, developing and testing BCPs/IT-DR plans, coordinating tabletop exercises, managing emergency notifications, and ensuring regulatory compliance. Provide cross-functional guidance, incident escalation support (24/7), vendor DR validation, training, reporting, and continuous improvement to maintain operational resilience.

Lead and develop a team of Salesforce admins, developers, and technical contributors to build, maintain, and scale the Salesforce and GTM tech stack. Oversee architecture, integrations, automation, governance, roadmap prioritization, delivery processes, QA, and cross-functional change management while driving AI and automation improvements.

Lead and optimize operational infrastructure for Forbes' Creator Network. Manage contract pipelines and legal workflows, support podcast acquisitions and creator onboarding, coordinate cross-functional teams (Finance, Production, Product, Legal, Sales, Events), launch new B2C/B2B creator initiatives, and establish scalable backend processes to support high-profile creators and original IP.

Manage regional entity management delivery: supervise a team, run operations to meet SLAs and quality targets, ensure compliance with global standards, handle client escalations, and coordinate outsourced partners.