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Top Remote IT Support & Helpdesk Jobs in Washington DC,
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
Big Data • Analytics
The IT Specialist II provides remote Call Center support, troubleshooting IT incidents, and managing service requests per established SLAs while keeping clients informed of progress.
Top Skills:
Active DirectoryBmc RemedyOffice 365Remote Support SoftwareVpnWindows 11
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Software
Provide IT support for Mapbox, managing requests, onboarding new hires, maintaining systems, and enhancing user experience while ensuring security.
Top Skills:
AWSGitGoogle G SuiteIntuneJAMFJIRAmacOSNode.jsOkta SamlPythonSlackWindows 10Zoom
Information Technology • Legal Tech
The Technology Meeting Engineer manages the firm’s Zoom platform and meeting services, ensuring high-quality meeting experiences, leading support teams, and coordinating with various departments for system governance and architecture.
Top Skills:
Av TechnologiesCrestronDtenMS OfficeQscZoom
Reposted 12 Days AgoSaved
Biotech
Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.
Top Skills:
Diagnostics Laboratory InstrumentationMS OfficeNetwork Communication
Edtech
The Help Desk Support Specialist provides technical support, manages user access, resolves issues, and supports employee onboarding in a remote environment.
Top Skills:
Apple MacbookConfluenceGoogle WorkspaceJAMFJIRAMicrosoft IntuneOktaPassword ManagerZoom
Edtech • Software
The IT Automations & Support Specialist provides technical support, leads automation and systems integration projects, and improves IT Services efficiency for Articulate employees.
Top Skills:
APIsGoogle WorkspaceJIRAOktaScriptingSlackWorkatoZoom
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