Top Remote Operations & Support Jobs in Washington DC,

Remote entry-level technical writer responsible for producing written technical content on information technology and software engineering terminology. Must understand software engineering concepts and basic business processes. Individual contributor role supporting product development; startup experience and work on data platforms preferred. Immediate joiners; accelerated interview process.

Coordinate client facility-service requests with vendors and contractors, submit approved proposals, schedule security, handle minor escalations, follow up with corporate and client locations, qualify vendor pricing, resolve invoice issues, dispatch RFPs, and confirm case completion.

Serve as the primary contact guiding adult learners through inquiry, application, admissions, and first-term onboarding. Manage student files, conduct discovery sessions, connect students to resources, analyze data to improve conversion, ensure confidentiality and FERPA compliance, collaborate with partner universities, and support students through registration and course launch.

Lead on-site transitions of experienced Financial Advisors and their teams to Baird, supporting branch openings and acquisitions, ensuring accurate account setup, compliance adherence, client-focused onboarding, troubleshooting issues, training staff, and coordinating with internal partners to resume normal business operations.

Serve as primary claims advisor for large commercial accounts: report and manage claims, coordinate review meetings, provide analytics and strategic guidance, advocate for clients, communicate with carriers and adjusters, analyze reserves and trends, identify risk-control opportunities, maintain claim files, and leverage technology to improve efficiency.

PayIt is looking to build a talent community, seeking high-integrity, collaborative individuals ready to solve challenges in government services. Opportunities may arise in various departments as the company grows.

Own day-to-day user interactions across phone, chat, email and social to resolve patient and provider issues, monitor adherence, escalate technical problems, collect user feedback and testimonials, drive improvements, and ensure compliance with SOPs for complaints.

Manage mortgage loan closings from clear-to-close through funding for first and second liens. Review files for completeness and regulatory compliance, prepare closing documents, coordinate with borrowers, title companies, attorneys and internal teams, resolve title and file-level issues, maintain records, monitor pipeline to meet SLAs, and stay current on closing/disclosure regulations and best practices.

Join the Costanoa Talent Network to connect with early-stage companies in applied AI, fintech, and cybersecurity, leveraging your expertise and interests.

This role involves guiding customers through ERP software implementation, providing training, and delivering post-implementation support along with business process analysis and documentation.