Top Remote Operations & Support Jobs in Washington DC,

Run day-to-day revenue operations supporting sales, support, and implementation teams. Drive sales process adoption, own pipeline review rhythm, manage SFDC data governance and support cases, coordinate onboarding, produce operational reporting, and support post-sale renewal workflows in partnership with CS and AM.

Implement and configure Marketing Cloud environments, manage client onboarding and integrations (APIs, Host Adapter, Queue Director), provide technical support and QA, maintain platform administration and security, document processes, and collaborate with Account, Product, and Engineering teams to resolve issues and improve onboarding efficiency.

Own the lease renewal lifecycle for a national manufactured housing portfolio: plan and execute rent increases, ensure multi-state legal compliance, manage renewal administration, support resident retention and non-renewal workflows, audit data, and report renewal and occupancy performance to leadership.

Conduct thorough criminal-history research using databases and court systems, apply FCRA and jurisdictional rules, compile compliant consumer reports, document findings, communicate with internal teams, customers, and vendors, and improve processes while working remotely in EST hours.

Handle high-volume inbound phone calls remotely for many client businesses, enter accurate call messages, use cloud-based tools across multiple screens, provide friendly professional service, troubleshoot minor computer issues, and work reliably from a quiet home workspace.

Provide advanced Tier 3 Vertica support: independently troubleshoot escalated customer issues, perform root-cause analysis and performance tuning, use Vertica Management Console, mentor junior engineers, and work with Linux, SQL, cloud object storage, networking, and Kubernetes.

Freelance US-based English transcribers to transcribe audio for an education client. Work 10–20 hours/week from late February to mid-May. Must complete paid training (speed test, two rounds ≈8–10 hours). Requirements: native-level English, US residency, prior transcription experience, 55+ WPM typing. Rate $20/hour. Must have headphones, computer, and high-speed internet.

Provide high-level administrative support to C-suite and senior executives: manage schedules, travel, meetings, documents, expenses, stakeholder communications, minute-taking, and special projects while maintaining strict confidentiality.

Develop and deliver continuing education for insurance professionals, create and update course content on statutory and GAAP accounting, answer technical client questions, collaborate with instructors and coordinators, manage content library, deliver training in-person and via webinar, and support client relationships. Role requires travel and may include background check and drug test.

Serve as the bridge between business and IT by gathering requirements, analyzing processes, designing solutions, building and monitoring workflows, translating requirements into technical specs, supporting testing and documentation, and providing system performance monitoring and user support.