Top Remote Operations & Support Jobs in Washington DC,

Coordinates interpreting assignments across clients and projects by scheduling qualified interpreters, recruiting language professionals, communicating assignment details, maintaining records, onboarding resources, reviewing invoices, and resolving coverage issues. The role monitors schedules, handles cancellations and urgent changes, collaborates with project management, finance, recruiting, and operations teams, and identifies workflow improvements. It requires independent remote work during U.S. Eastern business hours and professional English communication.

Analyzes business processes, systems, and operational data to identify inefficiencies and implement improvements. Documents current-state processes, develops procedures and workflow diagrams, supports audits, and evaluates change effectiveness. Collaborates with stakeholders on project scopes, business cases, implementation, testing, training, and UAT releases. Monitors KPIs, recommends system and process enhancements, provides training and technical assistance, and coordinates multiple initiatives across business, IT, and servicing departments.

Leads CleanPack hazardous waste services nationwide, driving revenue growth, margins, pricing, compliance, and operational strategy. Serves as the subject matter expert on lab packing, chemical segregation, waste profiling, transportation, disposal, and TSDF routing. Partners with sales, field operations, and disposal facilities; supports proposals and RFPs; develops cost models, sales tools, and training; oversees quality and profitability; and directs CleanPack sales specialists. Requires extensive hazardous waste experience, regulatory expertise, financial modeling skills, and 25–50% travel.

Paid, full-time summer interns support product management, business operations, strategic projects, data analysis, process documentation, reporting, dashboards, presentations, stakeholder collaboration, and implementation initiatives. Interns develop analytical, project management, communication, and business problem-solving skills while working in a hybrid schedule near assigned offices.

Provides optional coverage shifts for Safety Support Specialists, reviewing student safety alerts and escalating concerns to school administrators. Handles support tickets and phone calls, identifies sensitive issues and trends, follows established protocols, contributes to training and knowledge resources, and supports team projects and technical support needs. Requires calm judgment, emotional intelligence, flexibility, reliable independent work, and customer-facing support experience.

The job description contains no substantive information about responsibilities, qualifications, compensation, work location, travel, or clearance requirements.

Lead CEA’s grantmaking operations across intake, diligence, compliance, structuring, payments, monitoring, and closeout. Serve as the internal authority on US charitable grantmaking, including cross-border grants, individual grants, DAFs, and non-standard vehicles. Manage and grow the Grants Operations team, partner with grantmakers and Finance, establish scalable systems and controls, and guide risk-sensitive decisions. Develop SOPs, templates, technology systems, reporting, and evaluation processes that support rapid, compliant grant deployment.

Build and operate an AI-assisted revenue acquisition engine through prospect research, outbound campaigns, CRM automation, lead follow-up, database reactivation, appointment generation, pipeline management, reporting, and continuous campaign optimization. The role targets private-pay healthcare businesses and requires independently managing prospect data, workflows, messaging, qualification, and revenue-focused growth initiatives.

The Senior Business Analyst will lead discovery and requirements analysis for Lilly Direct, translating business objectives into traceable business, process, functional, nonfunctional, and data documentation. Responsibilities include process and data modeling, stakeholder workshops, impact and risk analysis, backlog refinement, acceptance criteria, change control, testing readiness, and post-launch validation. The role partners with business, product, technology, data, compliance, and Agile delivery teams and requires direct-to-consumer digital pharmacy experience.

Lead a regional team of up to 15 Support Engineers across the Americas. Oversee support operations, workforce planning, service-level performance, escalations, critical incidents, and post-incident reviews. Drive AI and automation adoption to improve support efficiency, collaborate with Customer Success, Product, and Engineering, and lead hiring, onboarding, coaching, and talent development initiatives.