Top Remote Customer Support Jobs in Tampa Bay, FL

Provide remote corporate travel booking and advisory services, arranging domestic and international air, rail, road, and accommodation travel. Use Sabre GDS to research options, ensure policy and regulatory compliance, handle phone and email servicing, resolve customer issues, sell ancillary services, and collaborate with team members to coach and improve service levels. Must work weekends and varied shifts.

Respond to live chat messages on business websites and social media, answer customer inquiries, share sales links and discounts, and support customer service and sales goals. Fully remote with training provided; immediate start and no prior experience required.

Lead and coach a team of Technical Customer Support Specialists; own escalation playbooks, KPIs, and L2 technical investigations. Partner with Product and Engineering to resolve systemic issues, hire and onboard new reps, and ensure empathetic clinician-centered support.

Provide autonomous, technical customer support for Teamworks Performance products (AMS, Nutrition, Strength & Conditioning). Triage and resolve complex tickets, configure workflows, build dashboards, set up integrations and data uploads, handle sensitive athlete health data, escalate bugs with documentation, collaborate with Product and Engineering, and participate in weekend coverage during high-stakes projects.

Provide remote client support via email, chat, and phone; confirm bookings, schedules, and itineraries; assist with changes and escalations; coordinate with internal teams; and proactively follow up to ensure a smooth client experience.

Provide on-demand telephonic Danish-English interpreting across medical, legal, and customer service settings. Answer inbound calls promptly, maintain confidentiality and professional conduct, complete trainings, participate in quality assurance, and use required technology and secure quiet workspace.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

Lead and define strategic direction for Technical Support, driving AI transformation, operational efficiency, SLA and CSAT targets. Build and develop a multi-level support organization, manage executive escalations, partner cross-functionally with Product, Engineering, Sales, and Customer Success, and measure performance with KPIs to scale support delivery.

Provide remote customer support via phone and email, monitor live trips, resolve and escalate issues, document interactions in Sprinklr, coordinate with internal teams, and support continuous improvement and training efforts. Must work flexible nights and weekends.