Top Remote Operations & Support Jobs in Tampa Bay, FL

Designs and scopes RevOps solutions for prospective clients by auditing HubSpot and sales infrastructure, identifying operational gaps, and translating business needs into solution architectures, implementation plans, SOWs, deliverables, and pricing. Partners with sales and delivery teams to validate technical feasibility, support technical sales conversations, communicate recommendations, and ensure smooth handoff into implementation.

Leads resolution of complex and escalated hardware, software, and mobility issues. Performs root cause analysis, identifies service improvements, mentors service desk analysts, maintains troubleshooting documentation, supports onboarding and training, ensures ITSM compliance, and coordinates with infrastructure and application teams on recurring incidents and remediation.

Investigates, evaluates, and settles complex workers’ compensation claims. Determines coverage, liability, compensability, reserves, payments, subrogation, and recovery opportunities. Coordinates investigations and litigation strategy with legal counsel, prepares claims reports, participates in reviews, and ensures timely, equitable settlements within authority limits. Provides training and mentorship to new hires while managing claims independently and applying sound judgment to unusual or difficult cases.

Investigates and evaluates insurance claims, determines policy liability and coverage obligations, sets reserves, negotiates settlements, prepares reports, issues claim payments, and communicates decisions to claimants, insureds, attorneys, and other parties. The role requires independent claims handling, strong knowledge of insurance policies and applicable laws, negotiation ability, and effective customer communication.

Supports Air Mobility Command operations by setting up, maintaining, restoring, and troubleshooting Electronic Flight Bag and End User Stand Alone devices. Responsibilities include device activation, password resets, unlocking devices, lost-device retrieval, configuration through MDM profiles, approved operating system updates, and audit-log reviews for unauthorized access or configuration changes.

Provides remote customer support for leading brands, handling inquiries, troubleshooting issues, reviewing transactions, and supporting sales. Maintains accurate case records, protects customer information, manages multiple priorities, and represents the brand professionally. The role requires independent work in a quiet home environment, reliable wired internet, computer equipment, background screening, drug screening, and availability for 15–25 hours weekly, potentially including weekends.

Provides remote virtual assistant services for multiple business clients, including project management, scheduling, email management, lead conversion, research, data entry, deadline tracking, and adapting to changing priorities. Requires strong communication, independent problem-solving, technology skills, and the ability to manage multiple clients with limited oversight.

The Manager Designate assists the General Manager in ensuring compliance with product and customer service standards, manages shift operations, trains staff, drives sales, and maintains inventory and budget compliance to achieve store goals.

FreeUp is a freelance marketplace connecting business owners with freelancers globally. Freelancers can set their own rates and schedules across various industries.

Provide administrative and operational support to the Operations team, including scheduling meetings, updating work requests, formatting documents, assisting with shipping/fulfillment, resolving customer service issues, mitigating risks, and supporting ongoing projects and general office duties to ensure deadlines and team objectives are met.