Top Remote Customer Success Jobs in St. Louis, MO
As a Dealer Success Specialist, you will build relationships with automotive dealers to help them succeed with Edmunds' services. You will support onboarding processes, monitor dealer performance, and address customer issues while documenting activities in Salesforce.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
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The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As an Onboarding Specialist, you'll help new customers start with SureDone's platform, managing multiple onboarding projects, providing training, support for data integration, fostering client relationships, and driving product adoption while ensuring thorough documentation and compliance.
The Procurement Specialist is responsible for obtaining goods and services for the organization, including sourcing products and services, supplier selection, negotiating pricing and terms, processing orders, and managing supplier performance.
The Implementation Specialist is responsible for managing client migrations from legacy software to a new SaaS platform. Key tasks include developing project plans, collaborating with internal teams to deliver migration services, monitoring progress, and optimizing processes based on client feedback to enhance customer experience.
The Senior Manager of Customer Success will lead the customer success team, develop strategies to improve retention and satisfaction, and enhance customer relationships. They will analyze data to drive insights, manage escalations, and collaborate with various teams to meet customer needs and increase lifetime value.
The Senior Manager of Customer Success will lead the customer success team, focusing on customer satisfaction and retention. Responsibilities include developing customer success strategies, mentoring the team, leveraging data to drive insights, managing customer escalations, and collaborating with various teams for customer advocacy and growth opportunities.
The Customer Success Manager will manage relationships with customers to improve adoption and satisfaction, aiming for high renewals and retention. Responsibilities include advising customers, tracking key metrics, executing communication strategies, resolving issues, and collaborating with various teams to boost customer value and usage of products.
As a Customer Enablement Specialist, you will conduct training sessions for new and existing customers, update help documentation, and assess training metrics, ensuring that all materials align with the brand. You'll collaborate with various teams and maintain the training schedule.
As an Enterprise Customer Success Manager at Rentable, you will enhance customer relationships, drive growth and retention, manage a portfolio of enterprise clients, identify opportunities, and collaborate with cross-functional teams to meet client needs and achieve business goals. You will also mentor junior team members and ensure compliance with best practices while consistently meeting performance indicators.
Top remote Companies in St. Louis, MO Hiring Customer Success Roles
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