Top Remote Jobs

Serves as the primary customer contact, managing inbound and outbound communications, product questions, order status, quotes, campaigns, follow-ups, and issue resolution. Uses HubSpot and ERP systems to document interactions and transactions, coordinates with Sales and internal teams, resolves inquiries, supports customer transitions, identifies recurring pain points, and meets service and customer satisfaction standards.

Supports internal and external customers through phone, chat, email, social media, and other channels. Resolves inquiries, escalations, and research requests by applying company processes, investigating issues, and collaborating across teams. De-escalates complex customer concerns, communicates clearly, maintains accurate records, identifies trends, and delivers timely, empathetic solutions while meeting quality and productivity expectations.

Lead North American talent acquisition strategy, workforce planning, AI-enabled recruiting technology adoption, process optimization, employer branding, market intelligence, and executive talent advising. Build and develop a high-performing recruiting team while establishing metrics, dashboards, predictive hiring models, and strategies that support rapid organizational growth.

Own portfolio accounting, financial reporting, financing transaction onboarding, debt and tax equity funding support, covenant and DSCR compliance, distributions, waterfalls, capital accounts, budgeting, forecasting, audit preparation, and lender and investor reporting. The role also improves processes, reviews junior team members’ work, and coordinates with finance, legal, asset management, auditors, lenders, and investors.

Own the complete sales cycle for custom software development, AI, cloud, and nearshore engineering services. Responsibilities include outbound prospecting, consultative discovery, pipeline and CRM management, proposal development, negotiation, closing complex deals, revenue forecasting, and relationship-building with technology leaders at US companies. The role collaborates with SDRs, technical teams, delivery, and leadership to ensure successful client outcomes while meeting quarterly sales targets.

Manage Proofpoint’s national partnerships with ePlus, Trace3, and Defy. Drive partner-led customer acquisition, expansion, pipeline development, sales training, marketing programs, account mapping, and quota attainment. Build executive and sales-team relationships, develop partner business plans, recruit channel partners, and align internal sales teams with partner organizations. The role requires existing relationships with the named partners, reseller-management experience, strong communication and leadership skills, and approximately 60% travel.

Own product strategy, discovery, roadmap prioritization, requirements, backlog, delivery, QA, release management, analytics, and AI-powered experimentation. Collaborate with Engineering, Design, Sales, Customer Success, Operations, Finance, and Compliance to improve product quality, delivery predictability, and business outcomes. Establish scalable product processes, coordinate cross-functional stakeholders, and use customer insights and performance data to guide continuous product improvement.

Leads government technical oversight for large-scale hypersonic wind tunnel test facilities, covering design, construction, integration, operation, maintenance, safety, and performance. Reviews contractor designs and analyses, validates findings, manages technical risks, supports project planning, and coordinates multidisciplinary engineering teams. The role advises government stakeholders, participates in design and milestone reviews, prepares executive briefings, and develops requirements, statements of work, and cost estimates. Approximately 20% travel and an active Secret clearance are required.

Build and enhance Salesforce Agentforce agents, automations, and AI-powered solutions. Design scalable Data 360 architectures, develop Apex and Lightning Web Components, integrate third-party systems, prototype emerging AI technologies, and collaborate with customers and project teams on complex technical solutions. The role includes staying current with Salesforce and AI advancements, maintaining certifications, communicating with nontechnical stakeholders, and traveling up to 25%.

Advise executives and managers on organizational design, talent decisions, performance, succession, and employee relations. Lead investigations, accommodations, leave matters, restructures, performance programs, culture initiatives, and engagement planning across US, UK, and Hong Kong teams. Use workforce data and AI-enabled support tools to inform decisions, route routine questions, and improve People processes while ensuring employment compliance.