Top Remote Operations & Support Jobs in San Diego, CA

The Supply Partnership Manager will manage strategic delivery provider relationships, ensuring operational excellence and driving performance by leveraging technical expertise and analytics.

The Work Control Specialist manages radiological and non-radiological work procedures, ensures regulatory compliance, and coordinates with teams for safe execution of work.

Serve as first contact for helpdesk tickets, resolve Tier 1/2 issues across macOS/Windows, manage onboarding/offboarding and hardware lifecycle, lead IT knowledge management (Confluence/Helpdesk KB) with machine-readable documentation for AI assistants, and perform Tier 2 SaaS administration (Okta, Google Workspace, Slack, Atlassian, Intune, Freshservice).

Whereby invites speculative applications for various roles. Applicants will be considered even if no specific openings exist, requiring a collaborative spirit and remote work adaptability.

Administer and coordinate military and veteran education benefit programs, submit attendance certifications, verify eligibility, liaise with VA and military entities, maintain compliant student records, and process payments and invoices to support military-affiliated students.

Owner and SME for the CMDB responsible for governance, data quality, automation, discovery, integrations, and reconciliation. Lead CMDB strategy, collaborate with infrastructure, security, network, and asset teams, provide production support, troubleshoot issues, and deliver documentation, training, and stakeholder communication. Drive improvements using APIs, automation, and AI capabilities.

Provide advanced technical support for merchants and developers integrating with PayTrace API, maintain integration documentation, research data flows and file formats, and assist IT with process design and workflows. Ideal for recent IT graduates pursuing a developer career.

Handle inbound customer calls to troubleshoot alarm and home automation issues using guided workflows, provide technical assistance, de-escalate situations, present virtual service options, and schedule onsite technician visits when needed. Work remotely in a quiet workspace, multitask across systems, and deliver excellent customer service and issue resolution.

Lead and coach a Tier 2 support team to ensure timely case resolution, manage daily support operations and incident response, author RCAs, partner with Product and Engineering on escalations, maintain playbooks and knowledge base, track support metrics, and drive continuous improvement and compliance.

Process and manage loans and distributions for retirement plans, handle high-volume requests, resolve issues, assist participants and recordkeepers, perform data entry and reporting, and maintain PensionPro, FT William, and ERISApedia records to ensure timely, compliant processing.