Top Remote Operations & Support Jobs in San Diego, CA

Provides technical support to corporate and broker clients by analyzing data, managing file feeds, auditing relational databases, writing reports, and troubleshooting interfaces. Tests and escalates product defects and data issues to engineering and product teams, supports sprint prioritization, manages Salesforce cases, responds to customer inquiries, and documents knowledgebase solutions. Requires SQL, FTP, data management, advanced Excel, strong communication, and problem-solving skills; finance, equity compensation, and ASC 718 knowledge are preferred.

Leads the company’s global Revenue Operations organization, including Field Operations, Marketing Operations, Data Analytics, forecasting, GTM planning, territory and quota design, revenue systems governance, and AI-enabled automation. Partners with the CFO, CRO, CMO, and Board to improve forecast accuracy, pipeline health, sales productivity, retention, data reliability, and Salesforce and RevTech execution. Builds and develops a high-performing organization supporting growth from approximately $550 million to more than $1 billion in ARR.

Administer and support Epicor ERP across multiple manufacturing company instances. Manage users, security, menus, environments, integrations, deployments, ticketing, backups, and system health. Troubleshoot issues, coordinate infrastructure and hosting partners, deploy customizations and reports, support module implementations, maintain documentation, train users, and drive ERP process improvements. The role requires hands-on Epicor administration, SQL and integration skills, manufacturing experience, and knowledge of ITAR and CMMC compliance.

Administer and improve Stripe’s Workday environment across HCM, security, time tracking, absence, reporting, and employee lifecycle processes. Configure systems, manage data loads and operational requests, test releases and changes, document procedures, monitor queues and access, triage issues, and partner with People Systems stakeholders while protecting confidential data and meeting security and audit requirements.

Own and build the revenue operations function across Sales, Marketing, and Customer Success. Lead revenue strategy, GTM systems, lead routing, territory design, forecasting, reporting, deal desk, compensation planning, and cross-functional processes. Manage Salesforce, HubSpot, Gong, Intercom, warehouse integrations, APIs, Python, and AI tooling to improve data quality and operational efficiency. Partner with Finance, Analytics, and GTM leadership while managing a Revenue Operations Manager and directing GTM engineering resources.

Ensemble is hiring an Analyst II, Technical Services. The provided posting contains company information, benefits, equal opportunity language, U.S. work authorization requirements, and compensation transparency details, but does not specify the role’s responsibilities, required qualifications, technologies, salary range, travel, or clearance requirements.

Provide Tier 1 technical support for PreVeil’s encrypted email and file-sharing platform. Responsibilities include managing customer tickets, resolving account setup and configuration issues, conducting onboarding and training sessions, documenting troubleshooting steps, escalating complex issues, and updating knowledge-base articles. The role requires strong communication, customer service, organization, and familiarity with Windows, macOS, email clients, Zoom, and support ticketing systems.

Leads global 24/7/365 IT service desk operations supporting 7,500 employees across five countries. Oversees distributed Tier 1–3 and hardware support teams, service metrics, budgets, vendors, ITSM platforms, endpoint tools, and enterprise integrations. Drives AI transformation through intelligent ticket routing, chatbots, self-service, predictive analytics, and AI copilots. Ensures security, compliance, continuous improvement, and exceptional end-user experiences while partnering with corporate functions and managing global support operations.

Investigates, evaluates, and manages workers’ compensation claims across multiple jurisdictions. Responsibilities include determining coverage and compensability, reviewing medical information, managing reserves and costs, pursuing subrogation, handling litigated claims, conducting claim reviews, documenting files, and communicating with policyholders, agents, vendors, and legal stakeholders.

Provides proactive, confidential support to two Presidents by managing complex calendars, meetings, travel, expenses, communications, priorities, and follow-through. Coordinates leadership activities, events, projects, stakeholders, and office support while anticipating needs and resolving conflicts. Requires strong judgment, organization, discretion, communication, and advanced Microsoft 365 skills in a fast-paced hybrid environment.