Top Remote Operations & Support Jobs in San Diego, CA

Evaluate inbound/outbound calls, chats, and emails for quality; analyze performance data and close gaps; deliver and maintain training programs and materials; coach agents, measure training effectiveness, and collaborate with Operations, Quality, and client teams to uphold service standards.

Oversee daily e-file team operations, optimize workflows, set and track KPIs, supervise hiring/onboarding, train and develop team leads, manage scheduling and performance, ensure policy and regulatory compliance, and coordinate process improvements with management.

Perform HMMS data entry and retrieval for Safety Data Sheets (SDS), process SDS requests, communicate with customers, verify and reconcile data, audit chemical and company information, assist system admin/DBA, maintain DLA FLIS access, follow OSHA Hazard Communication and SOPs, and participate in demonstrations and meetings.

Provide overnight remote IT support as the dedicated technical resource: troubleshoot Mac and Windows issues, manage tickets to SLAs, provision devices and accounts, run MDM and network deployments, support onboarding/offboarding, maintain asset inventory and documentation, ensure SOC2/HIPAA compliance, and mentor junior staff.

Support records and information management operations at Iron Mountain: handle, store, retrieve, and protect customer records and assets; maintain inventory and ensure compliance with privacy and retention policies while assisting customers and internal teams.

Own and build the company's outbound GTM engine end-to-end: design prospecting infrastructure, data pipelines, enrichment and targeting, implement and optimize GTM tools, enable SDRs, track performance metrics, and align cross-functionally to scale outbound.

Manage end-to-end Linear TV ad operations: collect and ingest pre/post logs, validate spend and spot totals, troubleshoot discrepancies, reconcile spots to orders, manage credit memos, coordinate with buyers and networks, report progress in Jira, and identify process automation opportunities to improve efficiency.

Own and scale the GTM operating system across Marketing, Sales, and Customer Success. Manage forecasting, pipeline health, KPI frameworks, and data infrastructure. Administer Salesforce and GTM tech stack, build dashboards and attribution models, drive automation and data integrity, optimize funnel conversions, and enable sales with playbooks, training, and insights.

Own governance, configuration, and integration integrity of core business systems (starting with HubSpot). Administer CRM end-to-end, rationalize automation (Zapier/Workato), ensure data integrity, coordinate LoanPro implementation and vendor relationships, and serve as the cross-functional systems operator between Operations, Engineering, and vendors.

The Insurance Compliance and Operations Administrator ensures compliance and operational efficiency across insurance programs by managing documentation, workflows, and audits while collaborating with various internal teams.